Jobs at QBE Insurance

The Data and Workforce Analyst will analyze data to support workforce planning, manage workforce data integrity, and provide insights for decision-making. You'll work with stakeholders to ensure alignment on cost and productivity assumptions, while leading analytics solutions for value-based design initiatives.

Lead QBE's global security operations and 24/7 incident response, drive consistent processes, SOC2 Type II compliance, executive reporting, NIST-aligned improvement, and mentor teams to improve cyber resilience.

Manage a team of actuarial analysts to deliver reserving, planning and reporting outputs; ensure governance and quality controls; provide actionable actuarial insights to stakeholders; lead regulatory/statutory reporting and drive process improvement across actuarial activities.

Provide user support for claims systems, investigate and resolve incidents, manage enquiry inbox, create and execute UAT/PVT/regression tests, gather requirements with stakeholders, assist with system enhancements, releases and projects, and identify process improvements to simplify claims operations.

Lead and coordinate delivery of GICOP-related changes across Claims by translating regulatory requirements into prioritized backlogs and actionable plans. Align multiple systems, processes, and digital initiatives, partner with delivery squads and stakeholders, leverage claims systems knowledge (including Guidewire), and ensure operationalisation, reporting, and risk management across the Claims value chain.

Lead and deliver the SME digital strategy and roadmap, prioritising initiatives across Product, Technology and Distribution. Drive broker-focused digital solutions, measure outcomes, and continuously improve through data, user feedback and stakeholder collaboration to support SME growth and operational efficiency.

Senior executive leading AUSPAC's transformation agenda, governance and Office of the CEO. Accountable for sequencing, delivery oversight, risk and regulatory alignment, cross-functional collaboration, and embedding enterprise transformation programs across the division in partnership with Global and local leaders.

Lead transformation risk for the AUSPAC Modernisation Program: develop and embed project risk strategies, run risk assessments, maintain registers, monitor mitigations, report trends to senior stakeholders, and coach teams on risk practices.

Manage and enhance Financial Accountability Regime and Group Policy Governance frameworks, ensuring compliance with regulations and effective stakeholder engagement.

Manage end-to-end price delivery and testing for policy administration and pricing systems. Maintain pricing database, enforce governance, develop rating and testing materials, drive automation, collaborate with stakeholders, and resolve test issues to ensure accurate deployments.

Lead development and delivery of SME strategy by tracking strategic initiatives, analysing portfolio performance, prioritising projects, embedding customer insights, assessing growth opportunities, and preparing executive-level reports to drive profitable growth and governance.

Senior Business Analyst delivering data extraction, modelling and insights for Commercial Underwriting. Engage stakeholders, produce reports and recommendations, analyse portfolio performance across commercial products, and support strategic product strategy.

Lead end-to-end process optimisation and business re-engineering across a large, global insurance environment. Partner with stakeholders to identify and deliver continuous improvement initiatives using Lean/Six Sigma, automation, advanced analytics and AI. Build business cases, delivery plans and operate with offshore/outsourced teams to improve customer and operational outcomes.

Provide second-line risk oversight for large, multi-year transformation programs: advise senior leaders, challenge governance and controls, develop dashboards and reporting, embed disciplined risk practices, support AI use in project risk management, and deliver high‑quality reporting to executives and the Board.

Partner with People and business stakeholders to extract and analyse workforce data using advanced SQL, delivering dashboards and insight-led reporting (Power BI, Excel). Support analytics platform evolution, automation, data governance, and influence workforce decisions through actionable HR insights.

Lead strategic planning and execution for the Portfolio Enablement team. Drive strategic initiatives, create executive reporting packs, manage business performance and risk, support regional expansion and office openings, align functional strategy roadmaps to global standards, and engage stakeholders to ensure consistent implementation and business continuity.

Lead enterprise-wide workforce change programs, design governance and change frameworks, partner with senior leaders and People teams, plan and deliver workforce transitions, assess impacts and risks, and drive adoption through stakeholder engagement, readiness initiatives and data-driven measurement across multi-country environments.

The Dispute Resolution Specialist manages customer complaints and disputes for General Insurance products, ensuring fair outcomes and compliance with regulations. Responsibilities include stakeholder management, providing expert support, and recommending improvements to processes and products.

Partner with first-line risk teams to plan and execute control testing and assurance across AUSPAC. Assess design and operating effectiveness of controls, prepare evidence-based observations and reports, communicate outcomes to stakeholders, and recommend practical improvements to uplift control effectiveness and risk maturity.

The Senior Manager will oversee Data, Analytics, and AI risk management, ensuring compliance and effective governance while reporting to senior management. Responsibilities include risk assessment, building controls, and fostering stakeholder relationships.