Jobs at Red Hat

Leads Red Hat’s APAC Technical Account Management practice, overseeing senior TAM managers and account managers across multiple countries. Develops regional strategies, scales delivery capabilities, supports customer retention and growth, champions TAM value with sales teams, manages escalations, and partners cross-functionally across services, engineering, product, and sales. The role includes team mentorship, hiring, performance management, customer engagement, business operations, and travel to customers and industry events.

Own strategic telecommunications carrier accounts across Australia and ANZ, driving pipeline, account planning, customer relationships, partner collaboration, forecasts, and multi-year revenue growth. Sell Red Hat’s cloud, automation, OpenStack, OpenShift, and related software solutions while developing executive stakeholder relationships, value propositions, proof-of-concept opportunities, and long-term commitments. Achieve substantial sales targets through direct and channel routes to market.

Provides deep technical sales support for Red Hat Lightwell, helping customers secure software supply chains and reduce dependency vulnerabilities. Leads technical discussions, proofs of concept, build configuration, troubleshooting, and integration with artifact repositories and CI/CD pipelines. Advises developers, platform leaders, and security teams on SBOMs, signing, attestations, provenance, policy enforcement, and air-gapped delivery. Partners with sales, engineering, consulting, and customer success teams while delivering enablement, public speaking, customer advocacy, and product feedback.

Provides deep technical sales support for Red Hat Lightwell and trusted software supply chain solutions. Leads customer discussions, proofs of concept, build troubleshooting, dependency management, artifact signing, attestation, SBOMs, pipeline enforcement, and security integrations. Partners with sales, engineering, consulting, customers, and channel teams to drive adoption, provide product feedback, deliver technical enablement, and represent the solution through workshops, presentations, conferences, and customer advocacy.

Owns enterprise cloud sales strategy and execution across an assigned territory. Identifies cloud adoption opportunities, structures complex marketplace and managed-service deals, manages negotiations, and drives contract closure. Builds co-sell relationships with AWS, Azure, Google Cloud, system integrators, and resellers. Partners with sales, solution architecture, marketing, and customer success teams to grow pipeline, forecast accurately, accelerate deployment, and increase cloud consumption. Advises enterprise sales teams on cloud economics, marketplace opportunities, and hyperscaler engagement models.

As an OpenShift Consultant, you'll implement enterprise-scale container solutions, manage projects, and support multiple industries while ensuring customer satisfaction.

Lead enterprise OpenShift and cloud-native solution delivery, including discovery sessions, architecture design, implementation planning, customer expectation management, and pre-sales support. Mentor technical teams, communicate architecture and project status to stakeholders, support hiring assessments and promotion panels, and contribute to Red Hat’s consulting practice. The role requires strong expertise in Kubernetes, container security, automation, storage, and related Red Hat technologies.

The Customer Support Specialist will assist Japanese-speaking enterprise customers with account management, provide effective communication, resolve issues, and contribute to the knowledge base.

The Customer Site Reliability Engineer (CSRE) ensures service reliability and performance, manages complex systems, leads customer escalations, and collaborates with teams to improve service stability and delivery through automation and incident response.