Teams at SafetyCulture

The Director of Customer Success leads and manages the APAC team, focusing on customer retention, advocacy, and driving value through strong leadership and collaboration with cross-functional teams.

You will manage the entire sales cycle from discovery to close, focusing on understanding customer challenges and delivering tailored solutions. Building trusted relationships and effectively negotiating deals is key to this role.

As a Customer Lifecycle Marketing Executive, you'll drive product adoption through effective communication strategies, managing emails and in-app campaigns while analyzing their impact using data-driven insights.