Samsung Electronics
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The Channel Development Manager (E-commerce) at Samsung Australia will lead efforts to grow partnerships with online marketplaces, develop and execute strategic go-to-market plans, identify growth challenges, and maintain a pipeline of business opportunities while ensuring customer needs are met. The role involves collaboration with cross-functional teams and requires strong analytical skills.
The CRM & Loyalty Manager will lead a team to develop and execute Samsung's CRM, Retention, and Loyalty strategies targeting both B2C and B2B segments. Responsibilities include managing the loyalty program across multiple digital channels, overseeing customer data analytics, and driving initiatives that improve customer retention and loyalty within Samsung's eCommerce framework.