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Provide pre-sales solution leadership for ServiceNow Security Operations, designing and demonstrating integrated SecOps architectures (including Armis and Veza), configuring demo environments, advising customers on SOC processes and security frameworks, contributing to sales campaigns and product feedback, and supporting events and global team knowledge sharing.

Lead post-sales adoption and success for strategic enterprise accounts, partner with C-level executives, align ServiceNow solutions to customer goals, mitigate risks, drive KPIs (adoption, renewals, satisfaction), and build scalable, repeatable processes to realize business value and expansion.

Generate and qualify outbound and inbound leads for Account Executives through cold outreach, research, and CRM management. Schedule discovery calls, build territory and account maps, collaborate with marketing/channel teams, track pipeline and performance metrics, and stay current on cybersecurity market and product value propositions.