Search the 10 jobs at ServiceNow

In this role, you will manage a technical support team, ensuring they meet KPIs and improve customer satisfaction. You will handle customer escalations, optimize support processes, and lead initiatives for team development and operational efficiency. Your role includes managing major outages and driving a customer-first approach.

The Senior Engagement Manager is responsible for overseeing the timely and budget-compliant delivery of solutions in collaboration with customer teams and partners. This role includes managing project governance, timelines, scope, risk, and financials while mentoring team members to achieve desired customer outcomes. A thorough understanding of customer goals and the ability to drive complex issues to resolution are essential.

The Inbound Sales Development Representative will qualify leads, manage inbound inquiries, and collaborate with Sales and Marketing teams to build the sales pipeline while achieving sales targets.

The Senior Solution Sales Executive will lead the market success of ServiceNow's Creator Workflow products, support territory strategy and account planning, coach associates on solution opportunities, and help customers envision digital transformation value.

As a GenAI Architect, you will lead complex projects providing technical advice on ServiceNow's GenAI technologies, drive customer adoption, and deliver hands-on capabilities. Collaborate with teams to deploy solutions and stay updated on industry trends, contributing to documentation and thought leadership on GenAI improvements.

The Technical Solution Architect will design and develop complex integrations between ServiceNow and other platforms, leading projects that enhance customer service workflow. This role emphasizes collaboration with business stakeholders, technical leadership in ServiceNow solutions, and the adoption of best practices in architecture and development.

As a Senior Information Security Engineer, you'll architect, build, and scale cryptographic security infrastructure. Responsibilities include defining and operating security services, assessing risks, collaborating with teams, and sustaining technical standards.

The Senior Technical Support Engineer provides technical guidance to customers, resolving complex issues and ensuring excellent customer support experiences. Responsibilities include troubleshooting, using diagnostic tools, and collaborating with teams to address technical problems related to the ServiceNow platform.

As a Sr. Regional Partner Manager, you will drive partner success aligned with customer success, engaging with various teams to grow pipelines and develop go-to-market strategies. Responsibilities include working with Global partners, ensuring project success, supporting sales pursuits, and developing capacity plans while maintaining governance with partner executives.

The Sr People Partner will coach managers on performance management, coordinate HR initiatives, advise on policies, and enhance HR programs across global teams. They will ensure compliance with local legislation and drive engagement as a culture champion while collaborating on succession planning and workforce trends.