Jobs at ServiceNow

Manage up to 30 Armis cybersecurity accounts throughout the customer lifecycle. Responsibilities include onboarding, implementation guidance, success planning, adoption, retention, executive business reviews, risk reporting, customer advocacy, and technical stakeholder management. The role uses Gainsight to track account health and collaborates with Engineering, Product, Support, and Sales to resolve issues, validate deployments, deliver use cases, and improve customers’ security posture.

Leads CRM solution consulting for technology-sector customers across Australia. Responsibilities include managing complex pre-sales pursuits, discovering business needs, designing ServiceNow-based solutions, building demonstrations and proof-of-concepts, configuring integrations, engaging executives and partners, shaping account strategies, presenting thought leadership, supporting delivery success, and mentoring other solution consultants.

Drive CPQ sales growth across Australia and New Zealand by developing regional strategies, generating pipeline, leading customer discovery and value conversations, supporting demonstrations, managing partner channels, forecasting opportunities, and closing complex enterprise deals. The role requires strong knowledge of CPQ, pricing, quoting, business applications, and enterprise sales processes, with regular travel across ANZ.

Drive enterprise CRM and industry-solutions sales across Australia’s high-tech and media sectors. Build territory strategies, generate pipeline, lead executive customer discussions, demonstrate solutions with consulting partners, manage complex sales cycles through close, maintain accounts, identify expansion opportunities, forecast accurately, and support partner channels. Occasional travel for training or meetings may be required.

Own CRM sales growth for state government customers by developing territory strategies, generating new opportunities, leading executive discussions, managing complex sales cycles, closing deals, forecasting accurately, and expanding existing accounts. The role requires enterprise business-solution sales experience, public-sector expertise, strong customer relationship management, and the ability to apply AI tools to sales processes. Occasional travel for training or meetings may be required.

Own a portfolio of 25+ mid-market and enterprise customers, guiding them from implementation through long-term value realization. Build executive relationships, drive adoption and expansion of the Moveworks AI Assistant across ServiceNow workflows, quantify business outcomes, manage risks and change, and represent customer feedback internally. Support renewals by demonstrating measurable efficiency, cost savings, and employee experience improvements.

Lead discovery and solution design for CRM and industry workflow transformations across Australian industries. Build and demonstrate ServiceNow solutions, configure demos, develop proof-of-concept integrations, apply AI and automation, and create industry frameworks. Partner with Sales, Product Management, technology partners, and consulting firms to shape account strategies and serve as a trusted technical advisor. The role requires strong communication, technical literacy, industry curiosity, and travel across Australia.

Lead pre-sales security operations engagements across APJ by designing, configuring, and demonstrating ServiceNow Security Operations solutions. Develop integrated workflows using Armis asset intelligence, Veza identity governance, and ServiceNow incident response, threat intelligence, and vulnerability response. Advise customers, support sales campaigns and marketing events, maintain demonstration environments, collaborate with product and development teams, and share best practices. Explain security operations strategies, attack vectors, frameworks, and competitive differentiators to enterprise customers.

Leads pre-sales AI solution architecture for enterprise customers, addressing business and technical challenges with ServiceNow AI products. Responsibilities include customer engagement, demonstrations, proof-of-concepts, value-based selling, sales support, technical presentations, marketing events, product training, and solution development. The role requires expertise in generative AI, deep learning, LLMs, cloud AI platforms, data stores, and AI-driven automation, with travel up to 50% of the time.