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The Senior Engagement Manager is responsible for overseeing the timely and budget-compliant delivery of solutions in collaboration with customer teams and partners. This role includes managing project governance, timelines, scope, risk, and financials while mentoring team members to achieve desired customer outcomes. A thorough understanding of customer goals and the ability to drive complex issues to resolution are essential.
The Inbound Sales Development Representative will qualify leads, manage inbound inquiries, and collaborate with Sales and Marketing teams to build the sales pipeline while achieving sales targets.
The Senior Solution Sales Executive will lead the market success of ServiceNow's Creator Workflow products, support territory strategy and account planning, coach associates on solution opportunities, and help customers envision digital transformation value.
The Senior Systems Engineer focuses on operational work and systems engineering, collaborating with Security Architecture teams to deliver secure cryptographic infrastructure. Responsibilities include maintaining infrastructure in an Infrastructure-as-Code environment and designing/testing/debugging code in a systems language. The role requires a solid understanding of security practices and experience with automation tools.
The Support Account Manager will ensure world-class customer satisfaction by acting as a central point of contact for support-related activities. Responsibilities include presenting to management, utilizing software tools for service issue identification, conducting customer meetings, managing performance against service level agreements, and driving continual improvement for customers.
The Field Marketing Associate at ServiceNow will support marketing campaigns, create promotional assets, and utilize data analytics to drive performance discussions. The role involves cross-functional collaboration and requires strong communication skills to manage projects and deliver marketing activities.
As a GenAI Architect, you will lead complex projects providing technical advice on ServiceNow's GenAI technologies, drive customer adoption, and deliver hands-on capabilities. Collaborate with teams to deploy solutions and stay updated on industry trends, contributing to documentation and thought leadership on GenAI improvements.
The Technical Solution Architect will design and develop complex integrations between ServiceNow and other platforms, leading projects that enhance customer service workflow. This role emphasizes collaboration with business stakeholders, technical leadership in ServiceNow solutions, and the adoption of best practices in architecture and development.