Teams at Solera Holdings

Manage end-to-end customer success for enterprise accounts, including onboarding, retention, service reviews, product demonstrations, training, issue resolution, and account expansion. Build stakeholder relationships, gather feedback, coordinate cross-functional teams, oversee escalations, support SLA fulfillment across Asia-Pacific time zones, and improve customer service processes. The role requires strong communication, problem-solving, organizational, analytical, and cross-departmental leadership skills.