Jobs at Square

Develop, launch, and manage reseller and channel partnerships that enhance products and drive seller acquisition. The role owns partnerships end to end, including business development, negotiations, integrations, partner incentives, co-marketing, sales opportunities, launches, and ongoing performance management. It collaborates with Product, Marketing, Sales, Finance, Legal, and external partners while delivering quarterly KPIs and supporting Square’s retail vertical and go-to-market initiatives.

As a Strategic Account Manager, you will manage high-value seller accounts, providing tailored guidance, building relationships, and driving growth through product knowledge and collaboration across functions.

Lead Square’s Australian enterprise account management function, owning retention, growth, product adoption, and portfolio performance. Manage and develop account managers while remaining directly involved in strategic deals, executive relationships, negotiations, forecasting, and complex account strategies. Coordinate with global Product, Engineering, Sales, Support, Risk, Finance, and Legal teams, and provide recommendations shaping Square’s enterprise priorities in Australia.

Leads Square’s partnerships strategy across Australia and Japan, building and scaling relationships with financial institutions, technology platforms, distributors, and other strategic partners. Owns partner-driven seller acquisition, revenue growth, product adoption, ecosystem expansion, negotiations, and portfolio performance. Develops executive relationships, influences product and go-to-market strategy, and leads a distributed regional partnerships organization while collaborating across Sales, Product, Marketing, Engineering, Finance, Legal, and Operations.

Lead a team of 8–10 SMB Account Managers to drive upsell, retention, and customer satisfaction. Own pipeline management, coaching, performance cadences, cross-functional escalation, and execution of team OKRs. Partner with Product, Operations, and Sales; serve as senior escalation point and travel quarterly for events or customer meetings.

Own the full outbound sales cycle for mid-market merchants, from prospecting and pipeline development through complex negotiations and close. Build tailored, multi-product Square solutions, conduct discovery and demos, manage Salesforce forecasting, collaborate cross-functionally, and consistently achieve revenue targets.

Own the full outbound sales cycle for SMB merchants, from prospecting and pipeline creation through discovery, demos, negotiation, and close. Build net-new business through cold outreach, social selling, and targeted campaigns; design multi-product solutions across Square’s ecosystem; manage Salesforce forecasting; collaborate cross-functionally; and consistently achieve revenue targets.