Jobs at State Street

Processes shareholder activity and client trading transactions across APAC, ensuring accuracy, timeliness, controls, and regulatory compliance. Investigates exceptions, supports portfolio management with transaction data, and serves as a subject matter expert for shareholder services processes. The role also supports automation, testing, process improvement, risk remediation, documentation, knowledge sharing, and global collaboration across APAC, North America, and EMEA.

Processes shareholder activity and client trading transactions across APAC, ensuring accuracy, timely execution, compliance, and operational control. Investigates exceptions, supports portfolio management with transaction data, serves as a subject matter expert, and guides junior staff. The role contributes to risk remediation, automation, testing, process improvement, documentation, business continuity, and global collaboration across APAC, North America, and EMEA.

Manage indexed equity portfolios through daily monitoring, cash management, portfolio rebalancing, trade construction and execution. Analyze index changes, corporate actions, performance attribution and tracking results while developing expertise in market structure, liquidity and implementation risks. Support client-facing teams with presentations and reports, collaborate across investment functions, and contribute to process improvements, automation and controls. The role is designed to develop a junior investment professional into a portfolio manager.

Lead APAC shareholder services and client trading operations, manage a geographically distributed team, ensure regulatory and control compliance, drive operational resilience, transformation, automation, and stakeholder alignment with global SHS standards.

Leads client-facing State Street Alpha implementation programs, overseeing planning, milestones, dependencies, risks, budgets, governance, change control, and delivery. Partners with executives, clients, PMOs, product owners, and cross-functional teams to implement front-, middle-, and back-office investment solutions. Responsibilities include requirements gathering, target operating model development, issue resolution, stakeholder communication, steering committee reporting, and coordinating transformational change across complex programs.

Build, support, troubleshoot, and improve large-scale Microsoft Active Directory environments, including ADFS, DNS, WINS, GPOs, sites, and replication. Lead identity management and security initiatives, analyze technical challenges, develop solutions, create engineering documentation and procedures, and participate in enterprise projects while collaborating across technology teams.

Prepares and reviews tax reports and financial trust distribution packages across APAC, EMEA, and North America. Ensures timely, accurate client reporting, maintains tax systems, resolves complex queries, supports audits, manages risks and controls, improves processes, and coaches team members. The role also includes documentation review, stakeholder coordination, staff performance management, and collaboration with management to deliver client solutions.

Provides first-line risk advisory support to APAC Investment Services leadership, focusing on operational, fiduciary, regulatory, client-facing, and product development risks. Leads risk assessments, control reviews, governance discussions, reporting, escalation, remediation, incident response, and regulatory or audit engagements. Partners with business, change, and second- and third-line teams to strengthen controls, manage emerging risks, and embed risk considerations into strategic initiatives and new products.

Lead CRIMS implementations: gather and analyze client requirements, configure and tune the system, train users, test workflows, resolve defects, support go-live, advise on best practices, assist sales/proof-of-concepts, and document enhancement requests.

Lead coordination of the PCC program across Global Delivery, Product, and Technology. Drive consistency in project management, business analysis, testing, training, reporting, and operational readiness for large-scale custody and payments platform migrations.

Manage fund order services and oversee daily service delivery, production, transaction approvals, operational escalations, compliance controls, audits, regulatory changes, budgets, staffing, and team performance. Lead implementations of new funds, systems, processes, and client conversions while ensuring SLAs, accurate records, operational best practices, and suspicious activity reporting. Coach and develop staff and collaborate across shared services and business units.

Manage daily fund order operations and client delivery, ensuring accurate processing, risk oversight, KPI performance, query resolution, and adherence to SLAs. Collaborate with internal teams, outsourcing partners, and clients to resolve discrepancies and maintain service quality. Support workforce development, cross-training, process optimization, issue escalation, and operational improvement projects within fund services.

The Front Office Specialist supports customers after the implementation of financial solutions, gathering requirements, training users, resolving issues, and improving products based on client feedback. Requires extensive knowledge of investment management systems and a strong customer service focus.

Provide day-to-day front office client support for Alpha clients: triage and resolve front/middle office queries, maintain OMS and IBOR accuracy, manage SLAs, support client onboarding and change requests, use CRIMS and analytical skills, and liaise with global stakeholders to improve processes and deliverables.

Provide day-to-day investor services and transfer agency support, acting as primary contact for investor and client enquiries via phone and email. Ensure timely, accurate, and compliant responses, document interactions, meet SLAs, escalate complex issues, monitor workloads, and support continuous improvement of processes, scripts, and client servicing.

Lead and coordinate Australian legal entity governance, regulatory deliverables, and operational resiliency; implement and monitor frameworks (outsourcing, BCP, third-party risk, impact tolerances); support regulatory reporting, board/committee reporting, and cross‑functional stakeholder engagement to meet APRA/ASIC expectations.

Senior Consultants lead the implementation of Charles River Investment Management Solutions, defining client requirements and configuring applications to meet business needs. Responsibilities include training users, testing workflows, and resolving pre-live issues, all while ensuring customer satisfaction and solution ownership post-implementation.