Teams at TAL Australia

Provide pragmatic risk and compliance advice across Claims, embed risk governance for AI and automated decisioning, oversee assurance/monitoring/reporting, identify emerging risk themes, ensure regulatory escalation and reporting, and influence stakeholders to champion responsible, compliant use of AI and data-driven capabilities.

Manage and grow strategic partner relationships within the Wealth network by developing account plans, driving partner initiatives, resolving escalations, aligning internal stakeholders, and using commercial insight to improve partnership outcomes and long-term value.

As a Senior Claims Consultant, you will manage complex Group Life claims, provide customer support, and mentor junior staff, ensuring compliance with policy and regulations.