Teams at Tapestry - Coach and Kate Spade

The Director of Marketing & Digital leads the digital and brand marketing strategies for Tapestry ANZ, focusing on performance marketing, CRM optimization, and digital infrastructure management, ensuring alignment with global standards.

Support CRM initiatives across the companys brands by managing customer relationship activities, collaborating with cross-functional teams, and using customer insights to drive engagement and retention. Contribute to campaign execution, data-driven segmentation, and continuous improvement in customer communications.

Lead store performance by driving sales, profitability, and customer service. Recruit, coach, and develop a high-performing team. Oversee daily operations including inventory, payroll, loss prevention, visual merchandising, scheduling, and community representation of the Coach brand.