Jobs at Thomson Reuters

Leads pre-sales discovery, solution design, demonstrations, trials, proposals, and proof-of-value engagements for AI-enabled legal technology. Partners with Sales to translate legal-business challenges into scalable solutions, advises enterprise legal clients, supports renewals, identifies cross-sell opportunities, and shares customer insights with product and strategy teams. Requires substantial legal and sales experience, strong presentation skills, and expertise in AI, legal technology, and legal operations.

Own customer outcomes for AI legal solutions across Australian law firms and corporate legal departments. Lead onboarding, implementation, training, adoption, success planning, ROI measurement, renewals, and expansion opportunities. Build executive relationships, coordinate cross-functional issue resolution, support trials and proofs of concept, and communicate customer insights to product, sales, and marketing teams.

Drive new business across corporate legal departments, legal operations teams, enterprise stakeholders, and law firms in Australia. Responsibilities include outbound prospecting, pipeline generation, consultative discovery, product demonstrations, solution positioning, new-logo acquisition, upselling, cross-selling, and supporting complex sales pursuits. The role serves as a legal technology specialist, collaborates with sales and customer success teams, and contributes to retention, sales strategy, and improved digital engagement processes.

Write, edit, and update practical legal resources covering Australian commercial law, including practice notes, checklists, clauses, standard documents, and legal updates. Monitor market and regulatory developments, translate complex legal concepts into clear guidance, and help pilot generative AI and emerging technologies for legal content creation. The role requires an Australian-admitted commercial lawyer with at least five years of post-qualification experience.

Lead AI-driven innovations for Westlaw’s legal research products, including generative AI, LLM, and agentic capabilities. Conduct legal research, create best-practice examples, develop and refine prompts for Westlaw RAG, evaluate search quality, and collaborate with product, engineering, and Labs teams. Engage customers to understand their needs and incorporate feedback into product development, with a focus on Australian law and litigation-focused lawyers.