Teams at Thomson Reuters

Leads pre-sales discovery, solution design, demonstrations, trials, proposals, and proof-of-value engagements for AI-enabled legal technology. Partners with Sales to translate legal-business challenges into scalable solutions, advises enterprise legal clients, supports renewals, identifies cross-sell opportunities, and shares customer insights with product and strategy teams. Requires substantial legal and sales experience, strong presentation skills, and expertise in AI, legal technology, and legal operations.

Own customer outcomes for AI legal solutions across Australian law firms and corporate legal departments. Lead onboarding, implementation, training, adoption, success planning, ROI measurement, renewals, and expansion opportunities. Build executive relationships, coordinate cross-functional issue resolution, support trials and proofs of concept, and communicate customer insights to product, sales, and marketing teams.

Drive new business across corporate legal departments, legal operations teams, enterprise stakeholders, and law firms in Australia. Responsibilities include outbound prospecting, pipeline generation, consultative discovery, product demonstrations, solution positioning, new-logo acquisition, upselling, cross-selling, and supporting complex sales pursuits. The role serves as a legal technology specialist, collaborates with sales and customer success teams, and contributes to retention, sales strategy, and improved digital engagement processes.