Prospects and qualifies restaurant and local business leads through high-volume inbound and outbound calls, emails, and social outreach. Conducts discovery calls, identifies customer needs, schedules qualified meetings, and hands opportunities to Account Executives. Maintains strong activity levels, manages pipeline quality, responds to feedback, and collaborates with sales leadership while developing toward a full-cycle sales career.

Drive revenue growth by managing a portfolio of existing SMB customers, identifying expansion opportunities, conducting consultative discovery, negotiating contracts, and closing upsell deals. Own customer relationships through renewal and expansion while meeting quotas. Maintain Salesforce pipeline records, develop product and market expertise, collaborate cross-functionally, and use structured sales methodologies to increase product adoption, retention, and revenue.

Manage restaurant technology onboarding from purchase through go-live. Configure customer menus, determine implementation needs, document processes, coordinate with project resources, and train restaurant staff on Toast. Manage multiple onboarding engagements while meeting activation goals, prioritizing customer needs, and promoting operational efficiencies. Build long-term customer relationships and deliver high-quality implementation experiences remotely.