Zapier Work-Life Balance & Wellbeing

How do leaders or managers at Mastercard show that they prioritize employee well-being? What policies or perks are in place that allow you to take time off, pursue your passions or focus on your mental health?

I have been at Mastercard for over a decade, and I have consistently seen managers and leadership prioritize employee well-being. In addition to a generous vacation policy, Mastercard has great perks that allow for the pursuit of passion, continued education and mental and physical health. These include “Work from Elsewhere” weeks, where employees can work from anywhere in the world for up to four weeks every year; five paid volunteer days every year to give back to causes you care about; companywide meeting-free days, which help us reclaim time for deep work or personal priorities; free counseling sessions and mental health programs to reduce stress and avoid burnout; and educational reimbursement opportunities through tuition reimbursement and funding for certifications.

How has this impacted your life?

During my time at Mastercard, I have been fortunate enough to have the flexibility to pursue four industry cybersecurity certifications and a part-time master’s degree. This is thanks to the flexibility and educational reimbursement policy that Mastercard provides. Managers foster a culture of continued learning and flexibility, encouraging employees to grow professionally. Mastercard’s “Work from Elsewhere” days have also allowed me to spend more time with family and friends living in other states.

What do these policies or actions say about Mastercard and the company culture as a whole?

Mastercard is a great place to work. The culture makes people want to stay. When you are with a group of Mastercard employees and you ask them how long they’ve been with the company, it is not uncommon to hear responses such as five, 10, 15 or even more than 20 years. People feel appreciated, recognized and find value in the work they do.