Teams at Zendesk

As the AI Success Strategist at Zendesk, you will drive AI roadmap delivery, ensuring customer satisfaction and growth through strategic planning and execution of AI initiatives.

Own and grow a territory of Australian enterprise accounts by leading complex, value-driven sales cycles from prospecting and PoC to multi-year contract negotiation. Advise C-suite stakeholders, position ZendeskResolution Platform and AI solutions, and coordinate internal product, engineering, and sales operations using tools like Salesforce and Clari.