About the Role
Team Global Express is seeking an experienced Account Manager to join our NSW Sales Team for a 12-month Fixed Term Contract basis. The role is suited to someone who can build strong relationships, manage a portfolio of accounts, and drive growth through both retention and new opportunities.
As an Account Manager, you will manage and grow a set of existing accounts , acting as the primary point of contact for your customers. You will be responsible for improving customer satisfaction, identifying upsell and cross-sell opportunities, and collaborating across the business to support operational and commercial outcomes.
Key Responsibilities
Build and maintain strong relationships with mid-market customers
Develop and execute account growth strategies aligned to customer needs
Conduct regular business reviews and present tailored insights to customers
Identify cross-sell opportunities across business units and product lines
Collaborate with Operations, Commercial and Customer teams to resolve issues
Manage forecasting, reporting and account performance through CRM tools
Reduce churn by identifying risks and supporting proactive customer engagement
Stay informed on customer activity, market trends and compliance requirements
Advocate for customers internally and support strategic solution development
About You
You will be commercially focused with experience in sales and account management, and confident managing multiple stakeholders while delivering strong customer outcomes.
You’ll ideally bring:
Minimum 3 years’ experience in a sales or account management role
Experience working with mid-market or complex accounts (logistics/transport preferred)
Strong analytical and Excel skills
Ability to prepare and deliver business reviews and presentations
Strong communication, problem-solving and influencing skills
Relevant tertiary qualifications in Business, Sales, Marketing or similar (preferred)
Valid driver’s licence
What We Offer
Supportive and high-performing team culture
Opportunities for development and career progression
Competitive salary + incentives
Exposure to national customers and major brands
About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer
Competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond.
An inclusive workplace, works for everyone
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.
