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Account Manager – NSW
Paper & Pulp industry
Hybrid role: Technical Support & Account Management
Work for a global industry leader
Ready to take on a dynamic role that blends hands-on technical servicing with strategic account management? Join Solenis as an Account Manager and make a real impact in the Paper and Pulp industry.
About The Role
As an Account Manager you will take ownership of your assigned Paper and Pulp accounts, ensuring business growth and client satisfaction. Reporting to the National Sales Manager, you will be responsible for key account management plus technical on-site servicing for a small number of high priority customers.
Working closely with onsite personnel, you will focus on optimizing chemistry and equipment, delivering practical solutions through the correct usage of our Solenis products. This is a varied role which will require you to undertake on-site technical servicing, in addition to the usual account management responsibilities. This role will suit someone who is comfortable putting on their PPE and being on the manufacturing floor and engaging with all levels of their staff from blue collar Operators through to the GM.
Key responsibilities
Successfully plan and achieve revenue targets
Manage and maintain chemical inventory onsite, ensuring appropriate transport and handling in line with HSE requirements
Sample, test and inspect Paper Machine stock streams and other interrelated systems
Perform equipment inspections, calibrations and basic repairs to support operational reliability
Build trusted professional relationships
Support trials, equipment commissions/decommissions, and project execution as required
About you:
We are looking for a hands-on, adaptable professional who thrives in both technical and commercial settings. You’ll need:
Strong business acumen to identify opportunities and drive value
A strong mechanical aptitude, with the willingness to don your PPE and get hands on
Hold a forklift truck license or be willing to undertake training to gain your ticket
Clear communication skills to engage stakeholders and demonstrate value of our product and partnership
Pragmatic problem-solving skills with the ability to initiate action
Good report writing skills
Be committed to undertake regular travel (several times a week) visiting customer sites in Sydney, especially near Botany Bay
Experience with Paper machines or within the Pulp industry (Highly valued)
A passion for chemistry, its applications is essential
About Solenis
Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.
Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2024 US Best Managed Company.
For more information about Solenis, please visit www.solenis.com
Why join Solenis?
At Solenis, we understand that our greatest asset is our people, and we invest in your success. You will enjoy a base salary plus competitive sales incentive plan, be provided with a tool of trade, mobile phone and laptop. Opportunities to access further learning and development and partake in global health and wellbeing initiatives. You will be joining a diverse workforce that is passionate about solving complex challenges.
Ready to make a tangible impact? Apply today!
Solenis is committed to fostering an inclusive workplace and is proud to be an Equal Opportunity Employer.
