Manage assigned facilities and technical services contracts, overseeing service delivery, budgets, forecasting, invoicing, margins, client relationships, operational teams, suppliers, and subcontractors. Ensure contractual, financial, quality, safety, and compliance outcomes while driving continuous improvement. Prepare client reporting and contract documentation, support tenders and variations, and collaborate with commercial, finance, and operational stakeholders.
Accounts Manager
Location: Sydney, New South Wales
Company: BGIS Technical Services (Trade)
Employment Type: Full-Time, Permanent
Location: Sydney, New South Wales
Company: BGIS Technical Services (Trade)
Employment Type: Full-Time, Permanent
The Role
BGIS is seeking an experienced Accounts Manager to join our Technical Trade Services division in Sydney. Reporting to the General Manager, you will be responsible for the successful delivery and overall management of assigned client contracts, ensuring operational excellence, strong financial performance, and exceptional customer outcomes.
This role is ideal for a motivated leader with experience managing technical services, or integrated service contracts. You will oversee service delivery, manage client relationships, lead operational teams, coordinate subcontractors, and drive continuous improvement initiatives while ensuring contractual, compliance, and financial targets are achieved.
Why You’ll Love Working With BGIS
✔ Competitive salary with annual reviews
✔ Career growth – paid training, study leave, and structured development pathways
✔ Supportive and collaborative team culture
✔ Recognition & rewards – spot recognition vouchers and $2,000 employee referral bonus
✔ Health, wellbeing & lifestyle benefits – Fitness Passport (access for you and your family to gyms and aquatic centres nationwide), employee discounts, and optional yearly paid flu vaccination vouchers
✔ Additional employee benefits, including novated leasing options
✔ Paid parental leave & volunteer leave
✔ Safe systems of work and supportive leadership
✔ Opportunity to manage high-profile client contracts and develop your leadership career
✔ Career growth – paid training, study leave, and structured development pathways
✔ Supportive and collaborative team culture
✔ Recognition & rewards – spot recognition vouchers and $2,000 employee referral bonus
✔ Health, wellbeing & lifestyle benefits – Fitness Passport (access for you and your family to gyms and aquatic centres nationwide), employee discounts, and optional yearly paid flu vaccination vouchers
✔ Additional employee benefits, including novated leasing options
✔ Paid parental leave & volunteer leave
✔ Safe systems of work and supportive leadership
✔ Opportunity to manage high-profile client contracts and develop your leadership career
What You’ll Be Doing
- Lead the delivery of assigned client contracts, ensuring all contractual obligations and KPIs are achieved
- Manage contract budgets, forecasting, invoicing, variations, margins, and overall financial performance
- Oversee the delivery of integrated facilities, maintenance, project, and property services
- Develop and maintain strong client relationships, ensuring a high level of customer satisfaction
- Provide leadership, coaching, mentoring, and support to operational and contract teams
- Manage the performance of suppliers and subcontractors to ensure quality, safety, and compliance standards are met
- Drive continuous improvement initiatives to enhance operational efficiency and service delivery outcomes
- Ensure compliance with BGIS governance requirements, contractual obligations, and relevant legislation
- Oversee HSEQ performance, including risk management, inspections, incident reporting, and corrective actions
- Prepare and present client reports, budgets, forecasts, meeting minutes, and contract documentation
- Support tender submissions, additional works proposals, and contract variations
- Build strong relationships across BGIS operational, commercial, finance, and support teams
Your Education, Experience & Skills
- Demonstrated experience managing facilities management, property management, corporate real estate, or integrated services contracts
- Proven ability to manage trade service delivery across both internal trades teams and external subcontractors
- Strong commercial and financial management experience, including budgeting, forecasting, margin management, and business planning
- Demonstrated experience managing client relationships and delivering agreed contractual outcomes
- Experience leading and developing operational or contract teams
- Strong stakeholder engagement, negotiation, and relationship management skills
- Excellent written and verbal communication skills
- Strong analytical, problem-solving, and decision-making abilities
- Proficiency in Microsoft Office applications and other business systems
- Experience working within quality, safety, and environmental management systems
- Relevant tertiary qualification in Property, Facilities Management, Business, Commerce, Project Management, or a related discipline (preferred)
- Experience with CMMS systems and integrated service delivery models (desirable)
- Australian working rights (essential)
About BGIS
BGIS is a global leader in integrated facilities management, project delivery, asset management, and technical services. With more than 10,000 employees globally, we deliver innovative service solutions across diverse sectors including government, healthcare, defence, commercial, education, and critical infrastructure. We invest in our people through safe systems, modern equipment, and career development opportunities.
BGIS acknowledges the Traditional Custodians of the land on which we work and pays respect to Elders past, present, and emerging. We are an equal opportunity employer and strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ individuals, and people from culturally diverse backgrounds.
Apply Now
If you're an experienced Account Manager looking for an opportunity to lead key client relationships, drive commercial outcomes, and grow your career with an industry leader, we'd love to hear from you. Explore more opportunities at: BGIS Careers
BGIS Sydney, New South Wales, AUS Office
Sydney, Australia
Similar Jobs
Information Technology • Marketing Tech • Mobile • Software
Manage and grow enterprise client relationships in A2P messaging, ensuring exceptional service, renewals, and identifying growth opportunities.
Top Skills:
A2P MessagingCRM
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Leads Ericsson’s BSS/OSS network management and automation portfolio across Australia and New Zealand. Oversees project delivery, staffing, financial performance, customer commitments, solution design, presales support, process improvement, and governance. Builds and develops customer-facing teams, manages budgets and cost recovery, promotes asset reuse and best practices, and serves as the escalation interface for market and business areas.
Top Skills:
BssEricsson Project Management FrameworkNetwork AutomationNetwork ManagementOss
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The Senior Cloud Security Consultant conducts security assessments, designs detection logic, automates tasks, and collaborates on client engagements to enhance security in cloud environments.
Top Skills:
AWSAzureGCPKqlPythonSpl
What you need to know about the Sydney Tech Scene
From opera to comedy shows, the Sydney Opera House hosts more than 1,600 performances a year, yet its entertainment sector isn't the only one taking center stage. The city's tech sector has earned a reputation as one of the fastest-growing in the region. More specifically, its IT sector stands out as the country's third-largest, growing at twice the rate of overall employment in the past decade as businesses continue to digitize their operations to stay competitive.
