Actuarial Manager

Actuarial Manager

• Location: Sydney or Parramatta
• Type: Permanent, full time
• Hybrid role, Happy to talk flexible working

The opportunity

We are looking for an experienced Actuarial Manager to provide strategic leadership and shape the future of claims performance across our CTP and Workers Compensation products. As a trusted advisor to the claims business, you will provide technical leadership and deliver reporting and insights that directly influence operational excellence, customer outcomes, performance improvement and wider claim initiatives.

About QBE

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

Your new role

You will play a key role in the following areas:

Performance Reporting & Analytics

• Lead the development of a comprehensive reporting suite covering operational, financial, customer, workforce, and regulatory metrics.
• Integrate actuarial performance measures (such as continuance rates, average payments, and activity metrics) into a multi-jurisdictional reporting framework.

Portfolio Insights & Strategic Initiatives

• Conduct deep-dive portfolio analyses to inform strategic claims initiatives and identify emerging trends.
• Support predictive analytics and AI-driven tools to enhance case management and performance interventions.

Stakeholder Engagement & Commercial Leadership

• Build strong relationships across the People Risk business and external partners.
• Lead commercial negotiations and performance briefings with key stakeholders.

This position offers the opportunity to lead with technical excellence while contributing to strategic initiatives that make a real difference to our customers in their time of need.

About you

• FIAA or equivalent actuarial qualification
• Proven experience in personal injury insurance (CTP and Workers Compensation).
• Proficient in modern data infrastructure and reporting tools, including Power BI, cloud platforms (e.g., Databricks), advanced SQL for complex transformations, and Python/SSIS for automated reporting pipelines.
• Strong communication skills with the ability to translate complex analytics into actionable insights for diverse stakeholders.
• Demonstrated leadership in managing technical teams and solving complex actuarial and performance challenges.
• High attention to detail and a proactive mindset with a focus on continuous improvement.

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
• Life Leave, supporting the life events we all experience, leaving your annual leave for rest
• 18 weeks’ gender-equal flexible leave for all new parents, including paid super
• A range of discounts on insurance products, car hire, hotels, goods and services

To learn more about benefits of working with us, click here. 

Rewards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program
• Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion
• Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates

APPLY NOW and let’s make it happen! 

If you’re looking for a career that combines your expertise and your empathy, click Apply today. Your career. At the heart of it.

Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected]

Skills:

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.