Administration Officer

Ramsay provides high quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom. The Hospital is owned and operated by Ramsay Health Care. 

Ramsay Clinic Northside, a purpose-built mental health facility with 137 single rooms, day services and on site consulting suites, is now open at 2 Frederick St, St Leonards.

Ramsay Clinic Northside is now hiring!

We are seeking enthusiastic and professional Medical Receptionists and Medical Administration Officers to provide administrative and customer service support within our Consulting Suites, Front Reception and Neurostimulation team at Ramsay Clinic Northside. 

The ideal candidates will have availability to work all day across various shifts. Monday and Tuesday is essential, plus weekend day/night shifts at Front Reception. The Neurostimulation role is a full-time, Monday to Friday position with no weekends.

Multiple positions available, including permanent full-time and casual roles!

About the Role

Neurostimulation

You'll work in a small, supportive team, providing administrative support to a specialised service that makes a real difference in patients' lives. We are looking for longevity in the role. This is a 9am-5pm position Monday-Friday.  Medical Science background desirable.

Your key responsibilities will include:

• Booking and coordinating patient appointments and treatment schedules.
• Liaising with patients, doctors, nursing staff and other departments.
• Maintaining accurate patient records and documentation.
• Answering phone and email enquiries professionally and promptly.
• General administrative duties to keep the service running smoothly.

Consulting Suites and Front Reception

As the first point of contact for patients and visitors, you’ll be instrumental in creating a warm and efficient experience that reflects our commitment to quality care.

• Contribute to the smooth and efficient operation of our consulting suites.
• Be the welcoming face of our practice, ensuring every client enjoys a positive experience from their first point of contact.
• Manage patient appointments, maintain accurate records, and process accounts with precision.
• Build meaningful connections within the healthcare community and collaborate closely with our clinical team.
• Play an active role in enhancing the overall experience for both patients and staff through your professionalism, organisation, and attention to detail.

This role is ideal for someone who thrives in a dynamic environment, enjoys building strong professional relationships, and takes pride in delivering outstanding service.

To be successful in this role, you will thrive in a busy, client-facing environment providing exceptional customer service. You love the challenge of a high performing team as you are self-motivated, highly organised and can priorities efficiently.

• Must be available to work full days and various shifts on Monday and Tuesday [e.g. 8:00am–6:00pm / 2pm-8pm- front reception]. Full-time role on the consulting suites is Monday  Friday various hours.
• Previous reception or customer service experience, ideally in medical or healthcare administration.
• Calm, empathetic and professional manner, particularly in a mental health environment.
• Strong communication and multitasking skills.
• Medical terminology and clinical knowledge essential.
• Medical Science background is preferred.
• Strong attention to detail and excellent organisational skills.
• Warm, professional and compassionate communication style.
• Comfortable working in a mental health setting.
• Able to work independently and as part of a small team.
• Able to manage competing priorities in a fast-paced and changing environment.
• Experience and knowledge of multiple patient management systems is highly desirable (Zedmed & Meditech software training provided).
• Understanding of Medicare Benefits Schedule (MBS).

What’s in it for You: 

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including: 

• Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy 

• Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more 

• Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts 

• Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7 

• Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services. 

Why Join Ramsay: 

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are: 

• Australia’s largest private hospital operator, with over 74 sites and 35,000 staff 

• A values-led workplace where you’ll be supported personally and professionally 

• A place with flexible, permanent and career-growth opportunities nationwide. 

• Must provide or complete a National Police Check conducted within the previous 12 months. 

• According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.

Apply:  

Ready to feel cared for while you care for others? Apply today and join us at Ramsay Clinic Northside. All applications must be lodged online. 

Applications close: 22nd October 2026

Reference number: JR116606 

Please Note:

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.

Applications made by recruitment agencies will not be considered.