JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
About the role:
This role provides high-level administrative support to the team while serving as a key liaison with the client. The position involves comprehensive account support, insurance claim management, and event coordination, requiring strong organisational skills and the ability to build relationships across multiple departments and stakeholders. The successful candidate will work closely with the Account Director and various internal teams to ensure seamless service delivery and client satisfaction.
This is a part-time position offering two days per week with flexible scheduling to accommodate work-life balance. You must be an Australian Citizen and you will need to be able to obtain the relevant clearances.
Day to day responsibilities:
Provide high-level administrative support to the Account Director, including managing and maintaining reporting templates
Process payments for registrations and ad-hoc external payments, and provide assistance with travel arrangements and account expenses
Prioritise conflicting demands and handle matters proactively, ensuring projects are completed successfully within deadline pressures
Manage insurance claim submissions on behalf of the client, providing all required details to iCare and coordinating responses to queries
Work closely with Facilities Managers and the Workplace Operations Director to ensure timely responses to all insurance-related queries
Oversee insurance claims management for the clients properties affected by storms, floods, and other events
Maintain regular liaison with the client regarding all insurance matters and updates
Coordinate logistical arrangements for account team meetings, events, and functions including venue sourcing, cost management, communications planning, travel arrangements, and agenda development
About You:
Proven experience in high-level administrative support, preferably in a client-facing or government environment
Strong organisational and time management skills with the ability to prioritise multiple tasks and meet tight deadlines
Experience in insurance claim management or willingness to learn complex insurance processes
Event planning and coordination experience with attention to detail and budget management
Excellent communication and relationship-building skills for effective collaboration across multiple departments and stakeholders
Proficiency in Microsoft Office Suite and other relevant administrative software
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number ECREQ469425
Location:
Remote –Sydney, NSWIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
