Help keep trading operations running smoothly and accurately every day. In this role, you will support essential trade processing activities while building practical market and operations knowledge. You will collaborate across teams to resolve issues, reduce risk, and strengthen controls. You will also contribute to process improvements and automation that enhance efficiency and client outcomes.
Job summary
As a Trading Services Analyst in Trading services, you will support the accurate execution, processing, and settlement of trade activity across products and workflows. You will help maintain operational controls, identify exceptions, and partner with stakeholders to resolve issues efficiently. You will also contribute to continuous improvement initiatives by applying data-driven insights and supporting automation opportunities.
Job responsibilities
- Process and validate trade orders to support accurate and timely downstream processing in back-office systems
- Perform end-to-end trade processing support, including settlements, confirmations, and profit and loss support activities, in line with established controls
- Investigate breaks and exceptions, document findings, and escalate issues in a timely manner to reduce operational risk
- Support change management activities, including testing, communications, and transition support to minimize disruption
- Identify process inefficiencies and contribute to continuous improvement initiatives using data and operational feedback
Required qualifications, capabilities and skills
- Experience supporting trading operations activities, including order execution support and/or trade settlement processing
- Working knowledge of trade lifecycle concepts and operational controls, including issue identification and escalation practices
- Ability to apply automation tools or technology solutions to improve workflows and reduce manual effort
- Ability to analyze operational data, identify trends or root causes, and communicate insights clearly to stakeholders
- Strong stakeholder partnership skills, with the ability to collaborate across teams and manage competing priorities
Preferred qualifications, capabilities and skills
- Experience supporting multiple asset classes or trading instruments within trading operations and controls environments
- Experience in issue resolution and stakeholder management, including conflict management and clear written and verbal communication
- Experience contributing to process improvement efforts, including documentation, standardization, and operational readiness support
- Experience supporting multiple asset classes or trading instruments within trading operations and controls environments
- Experience in issue resolution and stakeholder management, including conflict management and clear written and verbal communication
- Experience contributing to process improvement efforts, including documentation, standardization, and operational readiness support
- Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
