We’re looking for an experienced analytic Account Manager to support and grow the NielsenIQ BookScan retailer panel in Australia. In this role, you’ll act as a trusted advisor to retailers, analyse and deliver high-quality insights, and ensure the accuracy and integrity of BookScan data. You’ll manage the BookScan panel and key relationships, contribute to panel growth, and collaborate across the business to enhance our products and services.
Responsibilities
- Panel Management: Manage and support retailer accounts participating in the BookScan panel
- Client Engagement: Recruit new retailers, manage onboarding/offboarding, and strengthen panel engagement; Build strong client relationships through presentations, workshops, and ongoing communication
- Training & Enablement: Provide training to help clients maximise the value of BookScan services
- Data Quality: Ensure accurate weekly data through quality checks, issue resolution, and regular retailer audits
- Insight & Analysis: Deliver clear, actionable insights by using your analytic skills to work with multiple data sources
- Work with BookData colleagues, the General Manager, and wider NIQ teams on product improvements and integrated solutions
- Contribute positively to team culture and uphold NielsenIQ values
- Education & Industry Knowledge: Degree in Marketing, Business, or equivalent experience; publishing, bookselling, or market research experience desirable but not essential
- Sales & Account Management: 4+ years’ experience in panel, account management, or consultative sales; proven ability to manage key accounts or a panel of retailers
- Analytical & Technical Skills: Strong analytical & numerical skills; advanced Excel and PowerPoint; data visualization expertise; Power BI experience desirable
- Communication & Relationship Building: Exceptional written and verbal communication; confident presenting to senior stakeholders; skilled in workshops and client engagement.
- Collaboration & Leadership: Ability to manage multiple, time-sensitive projects and work both independently and collaboratively
- Commercial Acumen & Growth Mindset: Ability to identify new opportunities and support company-wide initiatives; Excellent attention to detail and commitment to delivering high-quality outputs
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
