Analytics Manager

Healthcare is usually slow and boring. We believe in its potential to be exciting and entertaining. But changing the healthcare experience is hard – and we’re gonna need all the help we can get…!

About Eucalyptus

Eucalyptus (or 'Euc' for short) is an Australian founded digital healthcare company that is on a mission to solve the world’s biggest healthcare challenges - think fertility, and behavioural change around chronic conditions such as weight loss, diabetes, and mental health.

Founded in Australia in 2019, we have now helped over 500K patients globally by combining technology, design and operational excellence to help patients access the best clinical support when they need it - wherever they are.

Our 5 clinics (Juniper, Pilot, Kin, Software and Compound) focus heavily on personalising the experience for different demographics and are powered by a growing team across 5 countries (Australia, UK, Germany, Japan, and the Philippines).

We’ve raised over AUD$160M in funding from Aussie and Silicon Valley investors who were early backers of Uber, Canva and AirBnb. With plans to launch into several more markets, offline channels, and tackle new conditions.

We’re looking to continue building our team of executional weapons who are passionate about healthcare, aren’t afraid to work hard, and invest in others through direct and honest feedback. This approach enables us to make the most impactful changes to improve the health of millions of patients globally.

The overarching business goals of the Data Analytics team is to:

• Increase quality decision-making in every aspect of the business.
• Surfacing the relevant information to the relevant people at the relevant time.
• Allow effective allocation of capital and resources by helping paint a picture of business priorities.

About the role (what you will be doing):

• Lead the analysis of complex datasets to extract actionable insights and drive data-informed decision-making.
• Provide guidance, support, and professional development for team members, including conducting performance reviews, and fostering a collaborative work environment.
• Balance project workloads and allocate resources based on business needs, ensuring that both technical and managerial tasks are handled efficiently.
• Alongside a senior Data SME, you will provide complex input into data analysis, providing insights and recommendations to senior management.
• Collaborate with cross-functional teams to understand business requirements and translate them into analytical solutions, delegating where needed to your team to execute
• Perform advanced data mining, cleansing, and manipulation to ensure data integrity and accuracy.
• Identify trends, patterns, and anomalies in data and provide recommendations for optimization and improvement.
• Stay updated on industry trends, emerging technologies, and best practices in data analysis and incorporate them into the workflow.
• Conduct ad-hoc analyses and support special projects as required by the organization.

About you (Who you are):

• Bachelor's or Master's degree in Statistics, Mathematics, Computer Science, or related field.
• Proven experience (3+ years) as a data analyst or similar role, preferably in a senior capacity.
• 2+ years people management experience
• Proficiency in SQL, Python/R, and data visualization tools (e.g., Tableau, Metabase, Power BI, Looker).
• Strong analytical skills with the ability to interpret complex datasets and draw meaningful conclusions.
• Excellent communication and presentation skills, with the ability to convey technical concepts to non-technical stakeholders.
• Ability to work collaboratively in a fast-paced environment, managing multiple priorities simultaneously.
• Experience with machine learning techniques and predictive modelling is a plus.
• Experience with building reusable components across multiple applications and code bases

Why you should join Euc:

• Our teams are incredibly passionate - Our talent bar is high and our work ethic is strong. You’ll get to stretch yourself everyday and work amongst people who care deeply about our patients. You’ll be given autonomy to tackle interesting problems and receive regular feedback from a supportive team
• We move at incredible speed - You’ll work with team mates who build in the open by sharing their work freely, this helps us learn and iterate quickly so we can deliver high quality outcomes faster than our competitors. You’ll **spend a lot of time outside of your comfort zone learning and iterating frequently, we wouldn’t have it any other way
• We will invest in your career - You’ll get access to an annual professional development budget, mentors and buddies to ensure that you have the support you need to level up. You can expect regular performance and pay reviews as your career grows.
• We are all owners - You’ll be given equity to ensure that you are able to benefit in the upside of your contribution in helping Euc grow. Your ideas will be valued regardless of your role, you will have ownership over the projects you work on which will feel both terrifying but extremely fulfilling
• We play as hard as we work - From our annual Eucalympics (Olympic themed decathlon), monthly health & fitness allowances, free weekly barista coffees, funded social clubs, quarterly rooftop parties and weekly catered fireside chats, we know how to let our hair down!
• We’ll have your back when you need us the most - You’ll be able to lean on a range of leave offerings to support you when needed, this includes: personal health and professional development leave, a generous parental leave that offers 20 weeks paid leave for a primary carer, additional miscarriage leave (see more on Kin Fertility’s #WeNeedMoreLeave campaign), as well as our Employee Assistance Programme