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Sneaker Authenticator
Role: Sneaker Authenticator
Location: Lidcombe, Sydney
Job description:
We empower people and create economic opportunity.
Looking for a global ecommerce leader where you can shape how the world buys, sells, and gives? If you said yes, eBay wants to talk to you. Where you can just be yourself, do your best work, and have a significant impact for people across the globe.
Our vision for commerce is one that is enabled by people, powered by technology, and open to everyone. We employ outstanding people who do meaningful work that has a tangible impact on the lives of individuals all over the world.
eBay is the first and leading destination for fashion re-commerce, and we are looking for a Sneaker Authenticator to help deliver trusted experiences to our luxury customers.
About the team
Our team is responsible for the authentication experience at eBay. We know that sneaker buyers want the real deal and eBay’s Authenticity Guarantee provides peace of mind when shopping online.
We live a one-team culture and collaborate to bring the best experiences to our customers. We’re a fast-paced and agile workplace backed by a fun and supportive environment that is focused on helping our people learn and grow their careers faster than anywhere else.
About the role:
In this role you will be responsible for upholding buyer trust in sneakers at eBay, delivering an elevated experience to customers.
Here are some things you’ll find yourself doing day-to-day:
- Inspect, authenticate and re-package sneakers adhering to strict standards and processes.
- Utilise expertise in sneakers to confirm an item's authenticity by locating brand identifiers (i.e SKU, size, manufacturer defects, assess wear)
- Evaluate the quality of materials and construction of footwear
- Work with eBay software and technology systems to track the item from dock receiving to the moment it is posted to the end customer.
- Proactively work with the warehouse team and customer service to optimise processes.
- Keep detailed notes and enter accurate data into our authentication database, including release information, product skus and production dates
- Proactively work with other departments to improve processes
The person we’re looking for:
- Knowledge of sneakers across all brands, including originals, luxury and re-releases
- Prior experience of authentication desired.
- An eye for detail, with a precise and analytical mindset.
- Comfortable with technology platforms.
- Highly organized with demonstrated attention to detail
- Dedicated to empowering the team around them and being a inclusive and supportive team member and contributor in all that you do.
- Uphold our eBay beliefs and deliver our company DNA with impact.
- Ability to work independently as well as part of a team
- Ability to work in a fast-paced and high-volume environment
- Must be available and willing to work extended hours as occasionally needed, including weekends and holidays, to meet business needs.
- Must be able to hold and move boxes (up to 20kg)
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Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.
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