Bid Manager

The purpose of this position is to provide technical support that enables commercially viable customer relationships to be established. Manage the bid process and execution of ‘design and construct’ projects to achieve sales targets and to develop profitable business with new and existing customers. 

Key Responsibilities

Sales Support:

• Manage the entire pre-sales bid process across multiple stakeholders such as product, service, others to pull together the offer
• Work with sales and product management, conduct market research into new business opportunities using all available media 
• Manage the execution of the sales strategies and plans through consultation and collaboration with key stakeholders
• Build understanding of the PSA’s role and responsibilities in Vertiv ANZ by educating key stakeholders and internal customers

Pre-Sales Support: 

• Work collaboratively with customers, Technical Support Teams and other key stakeholders to develop solutions that meet customers’ requirements   
• Important: Conduct cost/benefit analysis and determine project margins to ensure all projects undertaken are commercially viable (using average selling price BI file and others) and working with Pricing Analyst to ensure they are at market price. 
• Important: Responsible for bid management to ensure the PSA team submits responses back to sales on or before the due date. 
• Prepare and conduct presentations to, and negotiations with customers (prospective and existing), to highlight our product and service capability 
• Manage project execution and customer handover process to ensure project milestones and deadlines are achieved to customer’s expectations and all project activity complies with relevant legislation and Vertiv’s policies, procedures and ethical standards. 
• Prepare regular reports and analyses of business achievements, opportunities and performance against plan KPIs to ensure compliance with Vertiv’s reporting protocols
• Manage the day-to-day operation of the Manila based application engineers and work side by side with the local Power & Thermal Solution Leaders to ensure accurate proposals are submitted with successful outcome 

Continuous Improvement:

• Work with key stakeholders and internal and external customers to identify improvement opportunities (product solutions, technical support and service delivery) and develop and implement action plan (VOS)
• Measure and evaluate quote to cash improvement initiatives 

People Management

• Attract, develop and retain a highly competent and motivated team in the PSA team 
• Agree objectives & KPI’s with direct reports and provide monthly feedback & performance management.
• Coach team members to achieve performance objectives & develop individual competence
• Develop succession plan for key roles within the PSA team structure
• Foster teamwork/cohesiveness within the PSA Team cross functionally with other Divisions

WHS, Environment & Quality:

• Comply with all Work, Health & Safety, Environment and Quality obligations
• Actively promote safety in the workplace

Employees reporting to Incumbent

• 1

• Associate Director, PSA ANZ
• Sales Leaders
• PSA Solution Leaders
• Sales Operations Manager
• Assistant Manager, Applications Engineering
• Manila based application engineers

• Key accounts (via Sales)
• Key suppliers

• Tertiary qualified in Commerce, Engineering or related discipline
• Minimum 5 years sales / engineering experience 
• Minimum 5 years team management experience 
• Proven track record in sales plan execution

• Data centre knowledge preferred 

• High level project management skills
• High level commercial acumen

Personal Characteristics: 

• High level interpersonal skills
• High level negotiating and influencing skills
• Computer literacy at an intermediate level

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

• High-Performance Culture

• Customer Focus

• Operational Excellence

• Innovation

• Financial Strength

VERTIV BEHAVIORS

• Own it

• Act with urgency

• Foster a customer-first mindset

• Think big and execute

• Lead by example

• Drive continuous improvement

• Learn and seek out development

• Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]