TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
This role provides administrative and billing support to the billings team and internal customers.• Manage and respond to billing queries via telephone and email from internal
customers
• Action allocated emails and queries from the inbox and escalate things when
needed
• Manage standard set up and maintenance of customer information in the
system
• Schedule invoices in the system – contract fees, chargebacks and disbursement
• Process assigned approved credit request and re-issue invoices accordingly
• Process change request for particular invoices (e.g. Change of invoicing person
PO numbers, invoice text, etc)
• Action change requirements during Mid-month and EOM invoicing run
• Any ad hoc billing requests
Where permitted by law, company employees must be fully immunized to access a TELUS Health office or customer premises.
Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to [email protected].
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
