The Brand Representative will assist customers, provide product knowledge, handle transactions, maintain store organization, and achieve sales targets.
CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We're industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression.
CASETiFY is looking for a Brand Representative who will hit the ground running, thrive in a fast paced environment to join our team. He/she will be representing our brand in the front line, and responsible for delivering the best in-store experience for customers of our stores located in Hong Kong.
Job Description
- Assist customers in identifying their needs and recommend appropriate products or services
- Provide product demonstrations and explanations to customers
- Maintain up-to-date knowledge of current sales, promotions, policies, and product information
- Process customer transactions accurately and efficiently using the point-of-sale (POS) system
- Ensure the store's visual merchandising is appealing and products are neatly organized
- Assist with inventory management tasks like unpacking deliveries and checking inventory levels
- Handle customer inquiries, complaints, and returns in a timely and professional manner
- Achieve individual sales targets and collaborate with the team to meet store sales goals
- Maintain a clean and organized work area, including the sales floor and stockroom
- Participate in store meetings, training, and workshops as required
- Adhere to company policies and procedures, including loss prevention and security measures
- Continuously seek opportunities to improve sales techniques and customer service skills
- Maintain a professional and polished appearance that aligns with the brand's image
Requirement
- High school diploma or equivalent
- Minimum 1 year experience in retail industry
- Proficient in verbal communication English, Cantonese, and Mandarin
- Ability to work in shift duty
- Familiarity with point-of-sale (POS) systems and basic computer skills
- Strong customer service orientation, with the ability to actively listen to customer needs and provide appropriate solutions
- Ability to work well in a team environment, cooperating and collaborating with colleagues
- Proactive, passionate, demonstrated ability to communicate effectively with all levels
- Strong interpersonal and communication skills
- Ability to handle multiple tasks while working in a fast-paced and deadline‐oriented environment
- Excellent customer service and problem-solving abilities
Top Skills
Point-Of-Sale (Pos) Systems
Similar Jobs
Other • Security
The Assistant Sales Manager will develop sales opportunities in BMS solutions, manage customer relationships, and achieve sales targets through digitalization.
Top Skills:
Bms SolutionsDigitalizationMS Office
Other • Security
The Strategic Sales Manager will drive sales strategies, manage channel partners, and ensure customer satisfaction while meeting sales targets.
Top Skills:
Access ControlsBusinessCctvElectronic SalesEngineeringIntrusion Detection SystemItNetworking
Other • Security
The Sales Manager will develop sales opportunities in the Data Center sector, maintain client relationships, and lead strategic account plans while driving sales growth.
Top Skills:
BmsControl AutomationItPlcSystem Integrator
What you need to know about the Sydney Tech Scene
From opera to comedy shows, the Sydney Opera House hosts more than 1,600 performances a year, yet its entertainment sector isn't the only one taking center stage. The city's tech sector has earned a reputation as one of the fastest-growing in the region. More specifically, its IT sector stands out as the country's third-largest, growing at twice the rate of overall employment in the past decade as businesses continue to digitize their operations to stay competitive.
