Senior Technical Business Analyst supporting deceased estates processes and UNITE transformation initiatives. Responsibilities include gathering requirements, assessing operational impacts, mapping and redesigning processes, updating SOPs, coordinating UAT and BPIV, and supporting business readiness, training, communications, and change management. The role requires close collaboration with Agile delivery teams, SMEs, and business stakeholders through workshops and transformation activities.
Senior Technical Business Analyst – Deceased Estates
Job Description:
- Work as a Senior Business Analyst supporting Deceased Estates business processes.
- Assess the impact of UNITE transformation initiatives on business operations.
- Gather and document business requirements.
- Work closely with Agile delivery teams and business stakeholders.
- Perform impact assessments and process analysis.
- Support process design and SOP updates.
- Coordinate UAT and BPIV activities.
- Support business readiness, training, and communication.
- Assist with change management activities.
- Conduct workshops and collaborate with SMEs and stakeholders.
Must-Have Skills:
- Senior Business Analyst experience
- Deceased Estates / Estate Administration experience
- Requirements gathering and documentation
- Impact assessment
- Process design / process mapping
- Agile / Scrum
- UAT
- Change management
- Stakeholder management
- SOP documentation
- Training and communication
- Business readiness
Nice to Have:
- Banking / Financial Services experience
- Transformation program experience
- Customer Production & Support experience
- Experience with UNITE transformation initiative
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