Business Analyst, Payments (12 Month Contract)

Forward with Cuscal.

Ever tapped your phone to buy a morning coffee, or made a purchase from your favourite online store? Chances are, we’ve made it happen.   

At Cuscal, we’ve been at the forefront of payments innovation for almost 60 years, enabling seamless, secure solutions that millions of Australians rely on every day. From launching Australia’s first ATM to being the first certified Australian fast payments Payer and Initiator in 2022, we’ve always pushed boundaries — and we’re not stopping now.  

We are a listed public company (ASX:CCL) and one of five licensed banks in Australia with full direct connectivity and production capability across all domestic payment systems. Whilst the major banks leverage this capability for their consumer and business clients, our B2B model focuses on enabling other banks, fintech’s and corporates to deliver innovative and competitive payment and digital solutions to their clients and customers.  

We are looking for a Business Analyst to join our Payments squad 

The Issuing team @ Cuscal is responsible for delivering comprehensive and customisable card solutions including debit, credit, prepaid cards, mobile payments, and APIs. Our secure, user-friendly services and specialised expertise ensure seamless payment integrations for our clients while enriching the experience they provide for their customers. 

The Business Analyst is a key role for the delivery of Issuing solutions that enable our clients (banks, payment service providers (PSPs) and corporates) to process payments on behalf of their customers. The responsibilities of the role include: 

• Eliciting the actual needs of stakeholders, not simply their expressed desires   

• Working as part of the Development Team to assess solution proposals and establish which will most effectively business needs  

• Facilitating effective communications between organisational business units   

• Aligning the needs of the business unit with the capabilities delivered by information technology (i.e., serve as the translator between those groups)   

• Defining and validating solutions that meet business needs  

• Working collaboratively with the Product Owners to ensure that sprint goals are met. 

About You:  

As a Business Analyst, you will have the following skills and experience: 

• Extensive experience as a Business Analyst in the IT industry within Financial Services sector   

• Proven experience in Payments projects (either Real Time or Batch), exposure to Switching, Card Management Systems highly regarded. 

• Good understanding of PCI  

And experience and or skills in the following technology:  

• Strong skills with MS Office suite, particularly Excel, Word and Visio    

• Competent in BPMN, UC, SQL, XML, AS2805, ISO20022, Jira & confluence    

• Good business planning, analytical and conceptual skills   

• Competent with Atlassian tool set 

Why Cuscal? 
We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits. 

Next Step 
If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of payments sector. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. 

Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee, location or address.