Sodexo
Business Analyst – Technology Digital & Data (TDDI) | Mon to Fri 38 hours | Balcatta Support Centre
Be an Early Applicant
The Business Analyst assesses business needs, documents requirements, engages stakeholders, improves processes, and supports project delivery within the technology team.
Company Description
At Sodexo, our purpose is to improve quality of life for our employees, clients, and communities. As part of our Technology Digital and Data (TDDI) team, the Business Analyst plays a critical role in shaping and delivering technology and digital solutions that support this mission.
The Business Analyst is responsible for understanding business needs, analysing processes, and translating requirements into clear, actionable outcomes that enable successful project delivery.
Job DescriptionBusiness Analysis & Requirements
- Elicit, analyse, and document business requirements through stakeholder engagement
- Translate business needs into clear functional and non-functional requirements
- Develop artefacts including business requirements documents, user stories, and process maps
- Ensure requirements are traceable, prioritised, and aligned to business outcomes
Stakeholder Engagement
- Build strong relationships across business and technology teams
- Facilitate workshops and working sessions to gather and validate requirements
- Support stakeholder alignment and decision-making
Process Improvement
- Analyse current-state processes and identify improvement opportunities
- Define future-state processes aligned to business and technology strategy
- Support continuous improvement initiatives
Delivery Support
- Work closely with Project Managers and delivery teams to support project execution
- Contribute to solution design discussions
- Support testing activities and define acceptance criteria
- Ensure delivered solutions meet agreed business requirements
Governance & Documentation
- Maintain clear and structured documentation aligned to Sodexo standards
- Support portfolio governance through accurate artefact management
- Ensure consistency in business analysis methodologies and tools
Skills & Experience
- Proven experience as a Business Analyst in technology or digital environments
- Strong requirements elicitation and process modelling skills
- Experience working within structured project or portfolio delivery frameworks
- Excellent stakeholder engagement and communication skills
- Ability to translate complex concepts into clear, actionable insights
- Experience supporting end-to-end project delivery
- Experience with tools such as Triskell or similar portfolio platforms is advantageous
- Degree in Business, Information Technology, or a related field
- Business Analysis certifications (e.g. CBAP, CCBA, Agile BA) are advantageous
Why Join Sodexo?
- Competitive pay and job security in an essential services industry
- Access to 100+ retail discounts and multiple salary packaging options
- Great teamwork and a solid group of people around you!
- Opportunities for training and career progression within Sodexo
Apply Now
Ready to start your next adventure? Submit your resume outlining your experience and availability. If shortlisted, one of our recruiters will contact you for a phone interview to answer your questions and share more about the role.
Similar Jobs
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
The Enterprise Account Manager role involves generating new business sales, developing sales strategies, and managing accounts to ensure customer satisfaction.
Top Skills:
Business DevelopmentSales StrategySoftware Solutions
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Lead the EHSW function for Ericsson in Australia and New Zealand, focusing on health, safety, and well-being in high-risk environments. Develop strategies and ensure compliance with regulations across jurisdictions while managing a small specialist team.
Top Skills:
Environmental ManagementIso 45001 PrinciplesOhs
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Support ANZ payroll processing for 5000+ employees, produce reports, manage workflow and vendor integrations, assist quarter‑end and year‑end reporting, respond to employee inquiries, support special projects, and maintain payroll procedures and SOX controls.
Top Skills:
Excel
What you need to know about the Sydney Tech Scene
From opera to comedy shows, the Sydney Opera House hosts more than 1,600 performances a year, yet its entertainment sector isn't the only one taking center stage. The city's tech sector has earned a reputation as one of the fastest-growing in the region. More specifically, its IT sector stands out as the country's third-largest, growing at twice the rate of overall employment in the past decade as businesses continue to digitize their operations to stay competitive.
