Business Analyst

Position:  Business Analyst

Datacom Location:  Anywhere in Australia (preference for Melbourne-based)

Security Requirements: Citizens and Residents of Australia Only

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About The Role

The Business Analyst acts as a pivot or intermediary between end users and the business to ensure solutions meet business/user requirements

Our offices are based in Melbourne, Sydney, Adelaide, Brisbane, Canberra and Perth. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best! 

(NOTE: We can only accept applications from current citizens and residents. We cannot sponsor any visas for this position.

What You’ll Do   

• Collect and compile metrics and data creating reporting and completing analysis.
• Meet with user groups and other stakeholders to gather and analyse requirements.
• Analyse data, workflows, or metrics to make recommendations of potential improvement.
• Present findings and recommendations to business as required.
• Develop artefacts such as functional specifications and user stories that define and document the desired outcome focusing on the what and the why.
• Coordinate testing to ensure the overall efficiency, functionality and user friendliness of system enhancement/development.
• Ensure knowledge artefacts are appropriately completed.
• Assist and collaborate with colleagues across disciplines to achieve shared goals.
• Facilitate Scrum ceremonies (Daily Stand-ups, Sprint Planning, Reviews, and Retrospectives)

We are a pretty agile company and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What You’ll Bring

• 3+ years’ experience in business analysis.
• Proven experience with analysis and automation languages, practices and toolsets.
• Understanding of all aspects of the systems/software development lifecycle.
• Technical knowledge of programming, system design, IT infrastructure and database concepts.
• An appreciation of both IT and business strategy.
• Developing knowledge of business process re-engineering.
• Ability to assimilate business context and priorities effectively so as to build subject matter expertise.
• Assures adherence to budgets, schedules, work plans, and performance requirements.
• Ability to interact with a variety of stakeholders and team members within own area of expertise.
• Sound technical ability, with the skills to pick up proficiency in new systems and technology quickly.
• Strong understanding of Scrum, Kanban, and Agile frameworks.

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.