Develops and expands accounts for certification and training services, generates new business, manages key client relationships, negotiates contracts, and drives sales targets. The role also supports customer retention, partner networks, local events, and administration of the training LMS, including course scheduling, sales monitoring, and certificate issuance.
Local Unit & Position Description:
ResponsibilitiesQualifications About Us
We help companies ensure compliance, build high-performing management systems, and meet competence needs within a wide range of industries. DNV helps companies understand Working with us, you can be involved in technically challenging and innovative projects worldwide demanding a broad variety of expertise. Our strong focus on research and innovation opens an array of opportunities, and allows you to engage in projects which develop next generation solutions. and manage their risk picture through our management system certification and training portfolios.
Part of the Sales team of Business Assurance SEA & Oceania (certification and training), the Business Development Manager will report to the Area Sales Manager, SEA & Oceania.
Main Responsibilities:
- Develop and expand the account base for the Business Assurance unit.
- Serve as a primary contact for key accounts, fostering strong client relationships.
- Generate new business opportunities for certification and training services.
- Drive personal sales performance by developing business relationships and implementing effective sales and business development strategies to achieve targets.
- Maintain and strengthen customer loyalty, managing recertification and retention of existing clients by addressing queries and renegotiating terms to ensure continued partnership with DNV.
- Proactively identify and approach target companies, generating business opportunities aligned with DNV’s service portfolio.
- Build and nurture a local network of partners (consultants, channels).
- Negotiate and finalize business contracts to achieve individual sales goals.
- Represent DNV at local events, tradeshows, conferences, and exhibitions.
- Manage the training platform (LMS), including monitoring sales, scheduling courses, and issuing certificates.
Responsibilities
- Wellbeing: DNV understands the importance of physical and mental wellbeing and aligned with our value of caring for our people, we have a ‘Be Well’ program in place.
- Bonus opportunity: We believe it is important to reward our employees with an annual discretionary profit scheme or sales incentive scheme – depending on your role.
- Insurances: DNV covers permanent employees for life and total permanent disability insurance as well as salary continuance insurance to safeguard you within our DNV Superannuation scheme.
- Parental and long service leave: DNV has a generous parental leave and long service leave policy.
- Hybrid work: We offer a hybrid work model to foster our culture while providing you with working flexibility.
- Professional membership: We will support you with membership fees for your relevant governing body applicable to your position.
- Social activities: To foster our culture, we enjoy regular social get togethers.
* Benefits may vary based on position, tenure/contract/grade/level *
DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.
Position Qualifications
Bachelor’s degree in Business, Marketing, or a related field.
Minimum 2 years’ industry experience preferred.
Proven track record in sales and business development.
Strategic thinker with a strong understanding of the certification market in Australia.
Excellent communication, presentation, and interpersonal skills.
Experience managing key accounts and acquiring new clients.
Ability to engage and influence decision-makers by understanding their needs and delivering innovative, value-added solutions.
Entrepreneurial mindset; dynamic, resilient, adaptable, and open to change.
About Business Assurance
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