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nbn® Australia

Business Operations and Engagement Specialist

Posted Yesterday
Be an Early Applicant
In-Office or Remote
2 Locations
Mid level
In-Office or Remote
2 Locations
Mid level
Lead internal engagement activities and provide executive and operational support to the Executive General Manager. Plan and deliver town halls, leadership forums, communications, and recognition programs; manage complex schedules; prepare executive-ready briefings and reports; support governance forums, track actions, coordinate cross-team inputs, and drive process improvements to strengthen reporting and alignment across Field Services.
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Job Expectations

Build your career and Australia’s future. 

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.   

 

A fantastic opportunity has presented itself for an Operations and Engagement Specialist to Executive Manager Engagement and Business Management. 

 

A bit about your role 

As the Operations & Engagement Specialist, you will lead the delivery of internal engagement activities that strengthen connection, alignment, and awareness across Field Services. This includes planning and delivering a range of initiatives — from town halls and leadership forums to team events and communications — ensuring they are well executed and aligned to business priorities. 

Working closely with the Senior Engagement Specialist and leadership team, you will also support broader engagement programs, culture initiatives, and recognition activities, partnering with leaders to drive participation and meaningful outcomes across the business. 

Alongside this, you will provide high-quality executive and operational support to the Executive General Manager, playing a key role in enabling leadership effectiveness and business performance. You will manage complex schedules, coordinate leadership forums, and prepare clear, accurate, and executive-ready materials including briefings, reports, and insights that support decision-making and alignment. 

You will also help maintain the operational rhythm of the business — supporting governance forums, tracking actions, coordinating inputs from across teams, and ensuring reporting is delivered consistently and to a high standard. Your ability to bring structure, prioritisation, and follow-through will be critical in a fast-paced and evolving environment. 

A bit about you 

You are a highly organised and proactive professional who thrives in a fast-paced environment and can manage competing priorities while maintaining a high standard of delivery. 

You’re comfortable working closely with senior leaders, bringing sound judgement, discretion, and the ability to anticipate needs. You can take inputs from multiple stakeholders and turn them into clear, concise, executive-ready outputs, including leadership presentations, communications, reporting and briefings. 

You build strong, trusted relationships and know how to keep things moving by following up on actions, coordinating inputs, and meeting deadlines. You’re detail-oriented, reliable, and take pride in delivering accurate, high-quality work. 

You also bring a continuous improvement mindset, always looking for ways to streamline processes, strengthen reporting, and improve consistency. 

 

Life at nbn 

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them. 

 

A more inclusive working world 

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars.Click here to see our list of employee benefitsand why we're recognised as a WORK180 Endorsed Employer for Women. 

 

Equal Opportunities for All 

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing[email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website. 

 

Where to from here? 

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed. 

 

Please note that this is a permanent opportunity and applications for this role will close at midnight on the 19th of June.

 

To be eligible for this role, you must have full working rights in Australia. 

Worker Type

Permanent

Time Type

Full time
HQ

nbn® Australia North Sydney, New South Wales, AUS Office

Level 13, 100 Mount street, North Sydney, NSW, Australia, 2060

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