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JLL

Business Support, Valuation Advisory

Posted 6 Days Ago
Be an Early Applicant
In-Office
Sydney, New South Wales, AUS
Mid level
In-Office
Sydney, New South Wales, AUS
Mid level
The role provides coordination and support to enhance operational excellence, managing stakeholder relationships and standardizing processes across sectors, while promoting technology integration and financial management.
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JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Are you a highly organized operations professional ready to drive sector excellence? Join JLL's Valuation Services team as a Business Operations Coordinator and become the central hub connecting stakeholders, streamlining processes, and championing technology integration across your assigned sector nationally.

What You'll Do:

Stakeholder Management & Coordination

  • Serve as the key point of contact between Operations, sector personnel, and the Business Technology Manager

  • Build and maintain strong working relationships with sector stakeholders nationally

  • Provide seamless coordination across all sector touchpoints and forward relevant communications

Sector Operations Management

  • Coordinate sector meetings and maintain comprehensive national WIP reports

  • Establish and manage the National Sector SharePoint site with consistent job folder structures

  • Monitor sector performance metrics and identify improvement opportunities

Technology & Process Excellence

  • Facilitate JBS integration and provide training for sector-specific tools, systems, and processes

  • Review and improve JBS playbook documentation and coordinate Centre of Excellence integration

  • Champion automation initiatives supporting the 85% automation goal and identify standardization opportunities

Financial Management

  • Support rollout of new financial processes and assist with application/subscription audits

  • Help manage assigned Sector P&L (T&E, OpEx, CI) and monthly financial reporting

  • Oversee debtor management for the sector

Content & Communication Management

  • Maintain JLL website personnel profiles, valuation report templates, and client databases

  • Assist with social media management and coordinate LinkedIn content

  • Work with Sector head and Marketing on white papers and ensure consistent brand standards

Compliance & Strategic Support

  • Serve as or facilitate ESG champion for the sector

  • Coordinate with VARA Compliance Team on regulatory requirements and annual APIV data reporting

  • Support strategic planning and reporting initiatives

Staff Management & Development

  • Coordinate staff onboarding/offboarding processes nationally

  • Organize training and CPD programs (RMM) and manage travel logistics where required

  • Foster team cohesion and support career progression (AV to CPV/RPV)
     

What We're Looking For:
 

Essential Requirements

  • Previous experience in coordination or senior administrative roles within professional services

  • Advanced Microsoft Office skills (Word, Excel, PowerPoint, Outlook, SharePoint)

  • Demonstrated experience with process improvement and standardization initiatives

  • Strong project coordination, organizational, and stakeholder management abilities

  • Excellent written and verbal communication skills

  • Experience managing multiple stakeholders and complex workflows

Preferred Qualifications

  • Background in property, valuations, or related professional services

  • Experience with automation tools and digital transformation projects

  • Knowledge of compliance and regulatory requirements in professional services

  • Familiarity with CRM systems, job management systems, or similar platforms

  • Understanding of ESG principles and reporting requirements
     

Personal Attributes

  • Self-starter with strong initiative and problem-solving capabilities

  • Detail-oriented with exceptional organizational skills and calm under pressure

  • Collaborative team player committed to continuous learning

  • Forward thinker with strong cultural awareness and ability to work with diverse teams nationally
     

What JLL Can Offer You:

  • Recognition benefits

  • Corporate discounts and offers

  • 'You' Days

  • Health & Wellbeing programs

  • Learning & Development platforms

  • Mentorship from industry-leading professionals

  • Paid time off for volunteer work

  • Premium offices

  • Enjoy all the complimentary barista beverages (hot or cold) of your choice

As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
 

Apply today, quoting job reference number REQ505064.

Location:

On-site –Sydney, NSW

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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