Career & Capability Governance Lead

Role Highlights

• Location: Sydney

• Type: Permanent, full time

• Join the Group People (HR) team to strengthen governance and planning across our Global Talent team.

• Hybrid role, Happy to talk flexible working

• Click here to discover what it's like to be a part of QBE Group  

The opportunity

We are seeking a strategic and operationally minded professional to lead planning and governance across global Centres of Excellence (COEs) and regional teams focused on employee experience, inclusion, and talent (career & capability).

This role is pivotal in establishing and embedding governance structures, aligning enterprise wide planning and operating principles, and driving consistent communities of practice and leadership cadences in a complex, matrixed organisation. You will connect talent strategy to the broader People Strategy and ensure the right reporting and metrics—including inputs to sustainability reporting—are in place to demonstrate impact.

If you thrive in environments that demand big picture thinking and hands on execution, we’d love to hear from you.

About QBE  

• At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.  

• We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.

• What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

Your new role

• Design, implement and maintain governance frameworks within and between COEs—clarifying decision rights, accountability and ways of working.

• Lead enterprise planning rhythms and leadership cadences—define purpose, participants and frequency for forums so teams connect and decide at pace.

• Align stakeholders (COE leaders, regional teams, People Strategy & Governance, business leaders) on priorities, operating principles and outcomes.

• Own reporting and metrics for Career & Capability and Employee Experience & Inclusion, linking talent outcomes to People Strategy and sustainability reporting.

• Drive continuous improvement—simplify processes, standardise communities of practice, and unlock cross team efficiencies.

About you

You are collaborative with a strong enterprise mindset who brings governance expertise, strategic planning capability and the credibility to influence diverse stakeholder groups. You balance global consistency with regional flexibility and turn frameworks into real world ways of working that teams adopt.

• Proven governance expertise designing and embedding frameworks across global, matrixed environments.

• Strategic planning and operating model experience—from planning cycles and budget alignment to role clarity and decision rights.

• Program/portfolio coordination—comfort managing multiple workstreams and interdependencies across COEs and regions.

• Executive communication and influence—clear, concise, and outcomes focused with senior stakeholders.

• Change & transformation delivery—landing new ways of working and uplifting adoption across communities of practice.

• Data fluency—able to define, interpret and present people/talent metrics, connecting insights to business and sustainability outcomes.

Benefits  

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance

• Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice

• 18 weeks’ gender-equal flexible leave for all new parents, including paid super

To learn more about benefits of working with us, click here.

Awards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program

• 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards

• Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates

To learn more about our achievements, click here.

How to Apply

If you’re looking for a career that combines your expertise and your empathy, click Apply today. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

Your career. At the heart of it. 

QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected].

Skills:

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.