Claims Insights & Analytics Actuarial Analyst

Your work at TAL will have a direct impact on the lives of over 5 million Australians, often during their most challenging times. Alongside our partners, you’ll contribute to meaningful work that makes a difference.  

We’re committed to being proactive and accountable, enhancing how we work and collaborate to get things done. Our values – respect, commitment, and resourcefulness – guide us as we deliver on our purpose, working with governments, industry colleagues, and partners to make a lasting impact.  

We also do what’s right by giving back. Through volunteering, championing equity, health, and sustainability, we actively support our community.

• Sydney location
• On-site gym and fitness classes
• Gain In industry hands on experience 

This role at TAL offers the opportunity to work closely with the Claims Insights and Analytics Manager and the Head of Portfolio Management to drive both commercial and customer-focused outcomes within the Individual Life Portfolio. The position involves leveraging life insurance knowledge, analytical capabilities, and stakeholder management skills to deliver actionable insights to the leadership team.

This analytics-focused role provides exposure to a wide array of commercial matters and offers the potential to make a tangible impact. It is particularly suited for motivated, accountable actuarial candidates who possess strong communication skills, enjoy working across diverse projects, and are eager to understand and influence the end-to-end value chain.

In This Role You Will

• Establish and align annual metrics for Individual Life Claims teams to support optimal customer outcomes and operational performance.

• Prepare and deliver accurate weekly and monthly reports to the Claims team and Senior Leadership Team on schedule.

• Conduct independent, in-depth analyses of structured and unstructured claims data to identify key drivers of claims outcomes.

• Lead and support strategic projects and in-depth actuarial analyses, applying insurance expertise, analytical skills, and stakeholder management to advance the Individual Life Strategy.

• Proactively perform ad hoc analyses and initiatives, using quantitative and qualitative methods to identify the root causes of emerging claims trends.

• Liaise with senior Claims leaders and present key insights on a monthly basis.

• 1–5 years’ experience in the Australian Life Insurance industry.

• Solid actuarial and financial expertise to analyse claims drivers and enhance commercial performance.

• Proficient in analytics tools and software, including Python, R, SQL, PowerBI, and Excel.

• Highly detail-oriented and accountable.

• Proven ability to independently deliver high-quality results across multiple projects within deadlines.

TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be:  

• An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index  

• Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change  

• Reconciliation Advocates – Read our Innovate Reconciliation Action Plan. 

• We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community.  

• Need adjustments during the recruitment process? Let our team know by getting in touch with us here.—we’re here to support you. 

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.   

As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.