UOW is reshaping its Information Technology Division to better support the future of education, research and digital services. We are building a technology function that puts customers at the center, embraces innovation, and delivers real impact across the University.
As part of this evolution, we are recruiting across a range of leadership and specialist technology roles. At a pivotal time for UOW, these opportunities will help shape how technology services are delivered, strengthen partnerships across the University community, and contribute to the University's strategic ambitions.
Join us at a defining moment and help shape the future of technology at UOW—building the capabilities, culture and services that will empower our people and enable the University's ambitions for years to come.
About the Role
As the Cloud Operations Manager, you will lead the delivery and ongoing management of the University's cloud and infrastructure services, driving the transition to a cloud-first environment. You'll provide strategic and technical leadership across Microsoft Azure, Microsoft 365 and on-premises platforms, ensuring services are secure, reliable, scalable and cost-effective. This role will play a critical part in modernising infrastructure, enabling digital transformation and supporting the University's teaching, research and operational objectives.
About the Team
Digital Services is responsible for delivering the technology, digital platforms, cyber security, data and enterprise systems that support the University's teaching, research and operational activities. The team partners closely with academic and professional staff across the University to drive innovation, modernise technology platforms and enable strategic priorities through digital transformation.
As part of the Enterprise Technology Operations team, you'll work within a collaborative group of cloud, infrastructure and platform specialists responsible for the systems that underpin the University's digital environment. The team provides the operational foundations that enable secure, reliable and seamless technology experiences for students, researchers and staff, while supporting the University's ongoing technology modernisation and growth.
What You’ll Bring
- Proven experience leading cloud operations, infrastructure, platform engineering or technology operations teams in a large and complex environment.
- Strong expertise across Microsoft Azure, Microsoft 365 and hybrid infrastructure environments.
- Experience with cloud networking, identity and access management, security, monitoring and operational governance.
- Knowledge of Infrastructure as Code (Terraform, Bicep or ARM templates), automation and modern DevOps practices.
- Experience delivering highly available, resilient and secure technology services with a focus on operational excellence.
- Strong understanding of disaster recovery, business continuity, backup and recovery strategies.
- Experience managing cloud costs, optimisation initiatives and operational performance metrics.
- Demonstrated ability to lead and develop high-performing technical teams.
- Strong stakeholder engagement skills and the ability to translate technical concepts into business outcomes.
- Relevant qualifications in Information Technology or a related discipline, with Azure certifications highly regarded.
Why Join UOW
- 35-hour full-time work week supporting greater balance and flexibility
- Flexible working arrangements and family-friendly policies
- Generous leave entitlements including additional concession days over the Christmas–New Year period
- Purchased leave options to provide greater flexibility throughout the year
- Ongoing professional development and clear career progression opportunities
Role Details
- Employment type: Permanent/Continuing | Full-time
- Level 8/9 | $123,283 - $152,959 + 17% superannuation.
- Position Description
- Location: Wollongong Campus / Hybrid
- Valid Australian work rights required. Visa sponsorship is not available.
How to Apply
To apply for this position, you are required to submit a resume, and cover letter (of no more than 3 pages) summarising your skills and experience as they relate to the selection criteria located in the position description.
For further information about this position, please contact Kylie Stephens on + 61 2 4239 3936.
Closing Date: Friday 9 October 2026, 11:55pm
Equity, Diversity & Inclusion
The University of Wollongong is committed to fostering an inclusive and equitable workplace where diversity is valued, respected and celebrated. We strive to create a workplace that reflects the communities we serve, removes barriers to participation, and provides equitable opportunities for staff to reach their full potential. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people of all gender identities and sexual orientations, people from culturally and linguistically diverse backgrounds, people with disability, and those with caring or family responsibilities.
As required by federal legislation, prospective employees are required to declare whether they have been investigated for an allegation of Gender based Violence or determined to have engaged in conduct that constitutes Gender based Violence, during their previous employment, or otherwise in a legal process. Any such declaration will be included in the University’s employment screening processes and will be treated with the strictest confidence and in compliance with all privacy legislation.
At the University of Wollongong (UOW), our people are united by a shared purpose — to create a better future through education, research, innovation and meaningful community impact.
With deep local roots and a growing global presence, UOW is proud to contribute to positive change in the communities we serve and the world beyond them. Guided by our Vision 2035 and Strategic Plan 2030, we are building a future that is innovative, inclusive and committed to societal impact — one where people, ideas and opportunity can thrive.
We are recognised for excellence in teaching and research, and for the real-world impact of our work. But what truly brings UOW to life is our people. Across every role, our staff contribute to something bigger — helping shape the future through the work they do every day.
At UOW, we are committed to fostering a culture where people feel valued, supported and empowered to do their best work. Our Values in Action guide how we work, lead and make decisions — creating a workplace grounded in integrity, accountability, collaboration and excellence.
Joining UOW means becoming part of a values-led community where your work has purpose, your contribution is valued, and the impact you make can be felt locally and globally.
