Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,500 customers to provide better digital experiences to more than 25+ million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.
*This is a hybrid role that requires 3 days per week onsite in Boston, MA office*
Job DescriptionNexthink is redefining how IT teams understand and improve the daily digital experience of their employees. For organizations, the pressure is real: hybrid work, application sprawl, device performance issues, rising ticket volume, and growing expectations from employees who expect technology to “just work.”
That is where Nexthink comes in.
As a Commercial Account Executive, you will help IT leaders move from reactive troubleshooting to proactive experience management. You will show customers how Nexthink gives them real-time visibility, actionable insights, and automation to improve employee productivity, reduce friction, and deliver measurable business value.
**This role will be based out of our Boston, MA office and requires 3 days per week onsite.**
This is an ideal role for a seller who is ready to move beyond transactional sales and own a territory with real growth potential.
What you will do
- Build and grow new business across organizations with 5000-10,000 endpoints
- Prospect, qualify, and develop a strong pipeline of target accounts.
- Lead account planning focused on customer pain, business outcomes, and measurable value.
- Run high-quality discovery with IT, Digital Workplace, End User Computing, Service Desk, and Operations leaders.
- Coordinate internal resources across pre-sales, professional services, customer success, marketing, and partners.
- Build trust with customers by becoming a credible advisor on Digital Employee Experience.
- Manage both tactical opportunities and larger strategic deals within your territory.
- Work with Nexthink partners to strengthen account coverage and customer impact.
- Lead negotiations, pricing strategy, and contract management with a win-win mindset.
- Maintain accurate quarterly and annual forecasts.
- Live our values: We are one team. We are positive. We keep growing. We get things done.
What makes you a strong fit:
- 2+ years of SaaS sales experience, ideally in inside sales, commercial sales, or a closing role.
- Proven track record of pipeline generation, opportunity creation, and quota achievement.
- Strong prospecting discipline and experience optimizing sales cadences.
- Ability to sell business value, not just product features.
- Confidence engaging IT and business stakeholders.
- Excellent relationship-building and communication skills.
- Strong CRM hygiene and forecasting discipline.
- Comfortable using Microsoft Office and modern sales tools.
- Ability to quickly learn Nexthink’s platform, the DEX category, and customer use cases.
- Positive, resilient, curious, and motivated by growth.
The base salary for this role is $70,000-80,000 gross per year, with a total on-target earnings (OTE) range of $140,000-160,000 with additional opportunity to earn commissions above this range.
We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.
With over 1200 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages
Total Rewards @ Nexthink
At Nexthink, we offer one of the most comprehensive and generous benefits plans. Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan. We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage.
In addition, we offer:
- 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
- 🏡 Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.
- 📚 Free access to professional training platforms to explore your interests and enhance your skills.
- 🍼 Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
- 💰 Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
- 📣 Bonuses for referring successful hires after three months of continuous employment.
Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink’s good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.
