Commercial Analyst

About Ofload and Our Mission

FreightTech is one of the most exciting spaces to be in right now, with the opportunity to transform one of the largest industries. Freight in Australia is a $76 billion market, yet it is analogue and has many inefficiencies: 30% of the time, trucks drive empty. Networks lack transparency, data flows are fragmented, and smaller transport operators face barriers to competing with the big players.

At Ofload, we’re changing how the freight industry operates and bringing it into the digital world. We leverage technology, data, and strategic partnerships to connect a growing roster of blue-chip customers with smaller, highly efficient transport operators. By reducing empty truck miles, improving visibility, and optimising supply chains, we’re driving smarter, greener, and more efficient operations that benefit businesses and the environment. As a certified B Corp, we're held to the highest standards of social and environmental performance — and we actively work to keep earning that certification, every three years.

This is more than just logistics - it’s FreightTech: a tech-powered transformation of an industry that is the backbone of the economy and touches everyone’s lives.

Why Join Ofload?

Joining Ofload means being part of a high-growth scaleup. It means working alongside motivated, ambitious individuals who are passionate about disrupting the status quo and making a real impact. Our team thrives on challenges, values direct and honest feedback, and is committed to growing together.

We’ve raised over $100M in funding from some of the world's top investors—backers of companies like Canva, Revolut, and HelloFresh. Along the way, we’ve been recognised for our innovation and culture:

• Ranked #1: Deloitte Climate and Sustainability Award 2024 for our pioneering Carbon Analytics Platform
• Ranked #2: AFR BOSS Best Places to Work 2024 in Transport and Construction
• Recognised in AFR BOSS Fast100 List 2025 with second highest revenue
• Recognised in Deloitte Fast50 3 consecutive years
• Recognised in AFR FastStarters 3 consecutive years

At Ofload, we combine the agility of a tech startup with the impact of tackling a massive, real-world problem. If you’re ready to be part of an ambitious team reshaping the freight future, we want to hear from you.

The Role

The Commercial Analyst sits in Commercial Operations and reports to the Commercial Operations & Onboarding Manager. The role uses data analysis, pricing insight and sharp process thinking to drive revenue growth and protect margin across the Ofload marketplace. It analyses Issues & Claims data, identifies revenue leakage and commercial trends, and works with Product to move manual workarounds onto the platform.

It's hands-on, with real reach across Finance, Operations, Product and Sales. It suits someone who likes being close to the numbers, interpreting data, and helping the people making decisions with clear insights.
What you'll be doing:

• Analysing end-to-end Issues & Claims (I&C) data to ensure cases are resolved quickly, accurately and on sound commercial terms
• Setting consistent standards for documentation, coding, data capture and approvals, and escalating high-value or complex cases
• Reviewing off-platform I&C data to identify revenue opportunities, trends and process improvements without adding unsustainable complexity
• Partnering with Product to prioritise and ship features that strengthen commercial reporting, pricing capability and data visibility
• Using data insights to support the movement of manual, off-platform processes into the core platform
• Spotting inefficiencies and building templates, checklists, reports and workflows that cut rework and improve data accuracy
• Working with Finance on charging, crediting, accruals and disputes by analysing relevant commercial and invoicing data
• Helping Operations get to the root cause of commercial and process issues through data review and trend analysis
• Giving Sales and Commercial the data, insight and precedent to support pricing negotiations and commercial decision-making
• Building and owning reporting processes that keep rate cards, invoices and commercial data accurate

About you:

• A bachelor degree or higher qualification in Data Analytics, Data Science, Statistics, Mathematics, Computer Science, Information Systems, Business Analytics, Economics, Engineering or a closely related quantitative or information technology discipline.
• Experience in a data analyst, commercial analyst, pricing analyst or revenue operations role
• A track record of delivering commercial or pricing outcomes in a similar role
• Experience in a tech scale-up, logistics, marketplace or other high-growth business
• Strong Excel or Google Sheets skills, including building models from scratch
• The ability to turn a spreadsheet into a story people act on
• Confidence working across teams and influencing without formal authority
• Ownership and follow-through, with no need to wait to be asked
• Adaptable, resilient under pressure and always learning
• Logistics or supply chain experience in pricing, margin or revenue operations is a bonus, but it isn't essential
  

At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

More than a job! We look after you through: 

• Flexibility and Wellbeing: Balance your life with hybrid work arrangements, including remote work options and additional leave for volunteering, celebrations, and personal milestones.
• Empowerment and Growth: access to a $500 learning and development budget to put towards your professional growth, in-house workshops & Lunch & Learns; and 
• Our annual Summer Camp offsite

Office Benefits:

• Weekly catered breakfast, monthly team lunch and a number of delicious snacks 
• Morning brew of your choice at our local cafe 
• Quarterly celebrations and team events;
• Table tennis, board games and an office library 

Salary Range: $75,000 to $85,000