Commercial Executive

Commercial Executive

• Location: Sydney
• Hybrid: 2 days a week in office 

Who We Are:

ClearScore is a global company originating in the UK (global head office) and Australia’s #1 free credit score and report app with over 1.6m users. We are also present in New Zealand, South Africa and Canada, with more than 24+ million users globally and growing fast. We've changed the credit scoring and credit report market in the countries we operate and our mission is to transform how Aussies and Kiwis manage their personal finances and financial well-being.

First a foremost we are a data company. We offer free credit reports to consumers and help them make better financial decisions, improve their access to credit and better deals. We are user-centric at our core and we believe in leveraging technology and data to enable positive financial choices. We are design-led and data driven and we embed these behaviours in everything we do.

The ClearScore Commercial Team plays a unique role in shaping user experiences. We are creating industry-leading relationships and integrations with financial institutions; our technology and our developers enable the creation of the next generation of consumer-facing financial technology. Responsible for partner relationships and commercial strategy, this team are on the front lines of innovation and play a key role in determining how to deploy ClearScore resources across our talented Product, Tech and Analytics teams to make the ClearScore marketplace the best place to shop for credit products.

Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact on our customers and our business. We trust you to manage your own time so we offer flexible work and no fixed desk hours. We don't micromanage and we believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

The Role:

As a Commercial Executive, you will play a key role in building deep relationships with some of the most exciting finance providers in Australia and NZ, as well as building a deep, data-driven understanding of the drivers of value in the marketplace. You will typically work with all levels from CEO down in credit risk, product, marketing and agency contacts at financial organisations from big banks to up and coming fintech players and non-traditional lenders. You will support the Commercial team on the core business and drive expansion into new verticals and new partnerships in Australia and NZ.

You will represent the voice of our partners to the broader business, working closely with the product team and 30+ partners on continual optimisation of the product and the conversion funnel. You will manage commercial relationships with existing partners, as well as source, build your pipeline and negotiate deals with new partners. You will also dive deep into our platform's rich data to derive key business and new initiative insights, produce reports and spot trends.

Responsibilities include:

• Serve as the day to day contact for key lending partners in Australia and New Zealand, covering marketplace performance, revenue reporting and ongoing initiatives.
• Support the Commercial team to track weekly and monthly performance against key business metrics, and when needed leverage performance data to provide revenue forecasting.
• Collaborate with the Marketing and CRM team on the ideation to execution and performance optimisation of commercial campaigns and activity.
• Deepen relationships with our lending partners to understand their goals and challenges to balance product availability and accessibility for ClearScore users.
• Partner cross functionally with the Product team to improve the marketplace user experience, assist in prioritizing tech resources by forecasting the impact of new initiatives, and liaise with Analytics on complex data needs beyond self-serve capabilities.

Requirements:

• Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions to inform business strategy.
• An understanding of the ANZ credit/lending landscape, market dynamics, business operations.
• Passion and enthusiasm for the problems we are solving, and an ability to use creativity and initiative in pursuit of goals.
• Ambitious, a high-performance track record, and ready to take on responsibility quickly.
• A growth mindset with a passion for learning and comfortable with ambiguity.
• Experience working within the Financial Services/credit landscape and an understanding of how credit decisions are made is an advantage.
• Knowledge of the risk decisioning process for credit providers, especially in Credit Cards is an advantage.
• Previous work experience in the following would be beneficial, but not a requirement:
• business development
• consumer finance or B2B tech company

Benefits:

• Holidays – 24 paid holidays (plus public holidays) and a “duvet day” on your birthday
• Hybrid Work Environment: flexible work-life balance allowing you to thrive both in the office and from the comfort of your own space.
• Health Insurance - including physical and mental health cover
• Perkbox
• Flexible, generous, and personalised maternity and paternity plans
• Employee Assistance Program
• Monthly team events and office days out that we get to choose, and company events at the end of each quarter and retro
• Culture and inclusion representatives
• Transparent pay structure and a career growth plan
• No clock-watching culture
• Regular Lunch and Learns with guest speakers

Equal Opportunities:

ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

Our Hybrid Model:

We embrace a dynamic hybrid work environment that balances flexibility with collaborative in-person experiences. Our approach is designed to foster innovation, team connection, and individual productivity.

• Levels 1-5: Minimum 2 days per week in-office
• Level 6 and above: Minimum 3 days per week in-office

We believe this structure offers the best of both worlds - the flexibility of remote work and the synergy of face-to-face collaboration. Our office days are carefully coordinated to maximise team interactions and learning/ mentorship opportunities.

What This Means for You:

• Flexibility to manage your work and life
• Dedicated in-office days for team building and collaborative projects
• Office facilities (with plants!) designed for productive interactions
• Clear expectations and support for maintaining our hybrid schedule

We’re committed to creating an inclusive environment that accommodates diverse needs while maintaining our collaborative culture. Join us in shaping the future of work!

Note: While we offer flexibility, commitment to our hybrid schedule is an important aspect of our team culture and performance expectations.