Commercial and Operations Manager

Job Description

Commercial and Operations Manager

PMX is the central investment practice for Publicis Media, responsible for the smart application of investment by leveraging scale, marketplace innovation, deeper partnerships and intelligence.

We are client-centric and operate on the principles of trust, transformation & talent.

We are a passionate team focused on delivering growth for Publicis Groupe by educating and driving adoption of Publicis Groupe solutions including Precision, APEX, Partnerships, and Value Management.

We utilize market expertise to provide proactive thought leadership and create innovative products and solutions that deliver against marketing and business goals. 

We deliver product solutions that deliver innovation, value & access for our clients and agencies, equipping them with a competitive advantage vs the marketplace

This role sits within the APEX team.

What does life at Publicis Groupe look like?

Be a part of the Publicis Groupe family, one of the world’s most progressive and dynamic modern communications businesses, enjoying all the perks that come with our network offering:

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing

• A creative, fun and rewarding office environment backed up by our Publicis

• Liberté flexibility approach “working your way, with us!”

• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network

• Extensive Learning & Development opportunities, including more than 15,000learning programs via our online learning platform Marcel Classes

• A culture of open feedback and guidance to achieve your goals through our Career Conversations program

• A committed Diversity, Equality and Inclusion strategy driven through our Viva!Women, Égalité, enABLE and Embrace (reconciliation action plan) programs

• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year

• Parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits

• Access to counsellors, psychologists and professionals through Sonder - an all-in-one digital wellbeing technology platform designed to support psychological, medical & safety needs

THE PURPOSE OF THE ROLE

At APEX, we aim to balance operational excellence with commercial success. As the Operations and Commercial Manager, you will play a critical role in ensuring the smooth operation of our organisation.

Some of the key areas of focus are:

• Streamlining workflows and implementing automation to enhance efficiency.

• Developing strategies to maximise revenue.

• Ensuring all operations meet regulatory standards and managing risks effectively.

• Overseeing inventory to ensure optimal levels and reduce waste.

• Contributing to the strategic direction and growth of the organisation.

• Leading and developing a high-performing team.

KEY OUTPUTS

TEAM LEADERSHIP AND DEVELOPMENT

• Drive accountability with clear roles and accountabilities

• Establish SMART goals that are outcome-based

• Workload management

• Embed PMX Values

COMMERCIAL

• Power BI dashboard management - agencies and brands where relevant

• Drive forecasting accuracy with commercial APEX leads

• Optimised revenue management – Salesforce Automation, revenue reconciliation, AQ’s, revenue discrepancies, media reconciliation

• Senior stakeholder enterprise revenue reporting

• Efficient inventory management –usage, cost of inventory, accurate forecasting

• Tracking of revenue delivery – pacing, risk management

• Partner prioritization

OPERATIONS

• Workflow optimization with a focus on continuous improvement

• Salesforce automation

• Inventory Management

• Manage APEX Operation process guides

• Manage workloads

• Partner prioritization/ de-prioritization

IDEAL EXPERIENCE

· 6-10 experience in operations/ commercial role

· Demonstrated experience in process improvement

· Proven track record in driving revenue growth

· Experience in leading teams

· Experience in budgeting, financial planning, financial performance analysis

· Compliance and Risk management

· Excellent verbal and written communication skills

· Strong leadership skills

If you don’t tick every box in this ad, please don’t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes – so if this role resonates with you, please apply,

Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation.We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions.

Uniqueness is powerful; without it we wouldn’t be where we are today. So be you – we like it that way.

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via[email protected]- your personal information will be kept confidential.