Content Manager – Digital

At Morningstar, we strive to Empower Investor Success. We tirelessly pursue new ways to combine our trusted research, investment expertise, technology and digital experiences to help investors and advisers make better financial decisions.
Our Wealth business delivers market-leading digital content, investment research and tools to retail investors and financial advisers across Australia and international markets. Every day, our teams produce timely market commentary, investment research, educational content and digital experiences that help our audiences navigate an increasingly complex investment landscape.
As our digital publishing ecosystem continues to grow, we are looking for an exceptional Content Manager – Digital Publishing to help coordinate, optimise and continuously improve the way we bring our content to market.

The Role

We are looking for an enthusiastic, highly organised and operationally focused Content Manager – Digital to lead the planning, coordination and operational delivery of Morningstar's digital publishing program.
Working across Editorial, Investment Research, Wealth Management, Marketing, and Product teams, you will ensure our market-leading content is planned, produced and published seamlessly across multiple digital channels. Acting as the operational lead of our publishing ecosystem, the successful candidate will bring together key stakeholders, working together to manage competing priorities and ensure content is consistently delivered to the highest standard.
This is not a content creation role. Rather, you will own the operational excellence behind Morningstar's digital publishing capability—managing publishing calendars, coordinating production workflows, improving operational processes and enabling our content teams to deliver exceptional experiences for our audiences.
You enjoy bringing structure to complexity. You are comfortable balancing multiple workstreams, coordinating cross-functional teams and continuously improving the way work gets done. You naturally build strong relationships, communicate effectively with stakeholders at all levels and take pride in delivering high-quality outcomes in fast-paced environments.
As Content Manager – Digital, you will play a critical role in helping Morningstar deliver trusted investment research and digital experiences to millions of investors and thousands of financial advisers.
You'll have the opportunity to shape how one of Australia's leading financial publishers operates, improve the efficiency of our publishing ecosystem and build operational capabilities that will support the future growth of our Wealth business.
Come and talk to us now!

Key Responsibilities

Digital Publishing Operations

• Own and maintain Morningstar's integrated digital publishing calendar across our editorial and Research channels.
• Manage the planning, scheduling and operational delivery of articles, investment research, webinars, podcasts, digital publications.
• Ensure content is published accurately, consistently and on schedule across web, email and other digital channels.
• Manage publishing priorities, production schedules and operational dependencies across multiple teams.
• Monitor publishing activity and proactively identify operational risks and bottlenecks.

Content Production & Cross-functional Collaboration

• Partner closely with Editorial, Investment Research, Wealth Management, Marketing, Product and Technology teams to coordinate content production activities.
• Facilitate publishing planning sessions and manage competing priorities across multiple stakeholders.
• Act as the primary operational point of contact for digital publishing activities.
• Foster strong cross-functional relationships that improve collaboration, transparency and delivery outcomes.
• Ensure stakeholders remain informed throughout the publishing lifecycle.

Publishing Governance & Operational Excellence

• Establish and continuously improve publishing workflows, operational standards and governance processes.
• Coordinate publishing approvals and ensure publication readiness across all content releases.
• Develop scalable production processes, templates and operating procedures.
• Support release coordination for new publishing capabilities and digital initiatives.
• Drive consistency, quality and operational discipline across Morningstar's publishing ecosystem.

Continuous Improvement

• Identify opportunities to streamline publishing processes through automation and improved workflows.
• Partner with Product and Technology teams to enhance publishing tools and operational capabilities.
• Leverage operational insights and stakeholder feedback to improve publishing effectiveness.
• Champion a culture of continuous improvement across content production and publishing operations.

Requirements

• Proven experience in Content Management, Digital Publishing, Publishing Operations, Editorial Operations, Digital Production or a similar operational role.
• Demonstrated experience coordinating multiple concurrent workstreams across cross-functional teams.
• Exceptional organisational, planning and stakeholder management skills.
• Experience managing publishing calendars, production schedules or digital content workflows.
• Strong understanding of digital publishing platforms, CMS environments and operational governance.
• Excellent written and verbal communication skills.
• Ability to thrive in fast-paced environments while maintaining exceptional attention to detail.
• A continuous improvement mindset with experience simplifying processes and improving operational efficiency.
• Experience within digital publishing, media, financial services or content-led organisations will be highly regarded but is not essential.
• Must be an Australian or New Zealand citizen or permanent resident

What Success Looks Like

• Morningstar's digital publishing program is delivered reliably, efficiently and on schedule.
• Content production across Editorial, Research, Marketing and Wealth teams operates as a coordinated and well-governed publishing ecosystem.
• Publishing workflows continue to improve through standardisation, automation and operational excellence.
• Stakeholders experience a transparent, collaborative and highly effective publishing process.
• Morningstar continues to deliver high-quality digital content and exceptional customer experiences through best-in-class publishing operations.

Morningstar's hybrid work environment gives you the opportunity to collaborate in-person each week as we've found that we're at our best when we're purposely together on a regular basis. In most of our locations, our hybrid work model is four days in-office each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.