Data Analyst

Deputy is a global SaaS workforce management company headquartered in Sydney, San Francisco, and London. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. 

At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.

If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most!

Deputy generates billions of data points on how shift-work businesses run, and how Deputy itself runs, and we need your help turning those into insights that can help our customers simplify shift-work.

Deputy’s Data & Analytics team works with nearly all parts of the business to help the company better understand our customers and make data-driven decisions. You will get exposure to teams as diverse as product, marketing, growth, operations, and more, supporting them in making better, more data driven decisions.

You will get exposure to commercial business decisions, data engineering, analytics and data science, and presentation.

Responsibilities

• Your role will be pivotal in translating the wealth of data Deputy has, into actionable insights to not only enhance our clients' operational efficiency and growth trajectory but also the operational efficiency of Deputy’s marketing and operational decisions.
• Contribute to the design, development, and maintenance of comprehensive reports detailing the company's performance. Through meticulous monitoring of key business KPIs and trend analysis, you'll furnish valuable insights to respective departments, facilitating continuous improvement in business performance.
• Collaborate closely with internal and external stakeholders, departmental leaders, and executives. By cultivating trust and serving as a trusted advisor, you'll offer guidance on leveraging data to drive performance enhancements and refine product strategies.
• Take part in significant technical endeavours, including the revamping of marketing automation and attribution systems, optimisation of lead generation and conversions, and the implementation of sales pipeline and revenue forecasting initiatives.
• Conduct thorough data analysis to underpin our business strategy, generating informative reports on product usage, marketing efficacy, and other critical activities. Through this analysis, you'll uncover pertinent insights and trends in user behaviour and product feature utilisation across our web and app platforms.
• Utilise prescriptive analytics methodologies to formulate actionable recommendations for refining marketing campaigns, optimising pricing strategies, and maximising revenue generation.
• Incorporate industry benchmarks and external data sources into your analysis to enrich your reporting standards. By leveraging these additional insights, you'll provide deeper context and actionable recommendations for driving business growth and maximising performance.

Skills & Experience

• 2-3 years experience in a Data Analytics preferably in a SaaS or technology-driven environment
• Logical thinker with business acumen - think commercially and execute technically
• Strong knowledge/mastery of SQL (Currently on Databricks)
• Create, construct, and uphold scalable data models and transformations utilising DBT alongside Databricks, guaranteeing the efficient transformation and loading of data from various sources into the data warehouse.
• Proficiency in data visualisation tools such as ThoughtSpot or similar platforms
• Programming: working knowledge of Python, Scala, Java, or similar general purpose language. Knowledge of statistics & ML concepts also a plus
• Experience in predictive modelling, prescriptive analytics and data storytelling techniques
• Strong investigative and problem-solving skills, with an ability to marry together different data sets and make reasonable assumptions to get to a conclusion
• Team Player - results-driven individual, highly creative and analytical, a strategic thinker, having an ability to work comfortably in a collaborative setting, highly organised, and an ability to work on multiple simultaneous projects and meet deadlines

Employee Perks

- Ownership in the company via Share Options

- Paternity/Maternity Leave Policies

- Flexible Remote-First Work Policy

- Company wide Development & Coaching

- Hackathons

- Awards - "Your Time to Shine & Celebrate Success"

- Social Events & variety of social clubs (Books, LGBT, Games, Sports)

- Mental Health Support

- Munch & Learns

Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. 

#LI-Hybrid