About the role:
As a Database Administrator, you will play a critical role in ensuring the performance, security, availability, and reliability of People First Bank's database environment. Working within the Systems Operations team, you'll be responsible for administering and optimising enterprise databases including SQL Server, PostgreSQL, and Azure SQL Database, supporting business-critical applications and data platforms across the organisation.
This role partners closely with the Data & Insights team and other Technology & Transformation stakeholders to deliver secure, scalable, and high-performing database solutions that enable operational excellence and data-driven decision-making. You'll balance day-to-day operational support with project delivery, contributing to infrastructure modernisation, automation initiatives, and continuous improvement activities.
Key Responsibilities
- Administer, maintain, and optimise enterprise database platforms including SQL Server, PostgreSQL, and Azure SQL Database.
- Monitor database performance, capacity, availability, and health to ensure resilient and scalable services.
- Design and implement database security controls, backup strategies, disaster recovery solutions, and high-availability architectures.
- Collaborate with the Data & Insights team to support ETL processes, reporting requirements, and data optimisation initiatives.
- Troubleshoot and resolve complex database issues while working closely with application, infrastructure, vendor, and managed service provider teams.
- Support database upgrades, lifecycle management activities, and the implementation of new technologies and enhancements.
- Drive automation and continuous improvement initiatives to increase operational efficiency and service reliability.
- Provide expertise in SQL development, query optimisation, indexing, schema design, and database best practices.
- Contribute to project delivery by ensuring database solutions are secure, supportable, compliant, and performance-optimised.
- Maintain accurate technical documentation, runbooks, and operational procedures while supporting disaster recovery testing and on-call activities.
About you:
In this role, you'll be trusted to maintain high levels of database availability, integrity, and performance while proactively identifying and mitigating risks. You'll build strong partnerships across Technology & Transformation, support business-critical initiatives, and be recognised as a reliable and collaborative technical expert
Essential Experience & Skills
- Strong experience administering and supporting SQL Server, PostgreSQL, and Azure SQL Database environments.
- Expertise in database design, performance tuning, backup and recovery, and security management.
- Experience with high-availability architectures, replication, clustering, and disaster recovery strategies.
- Knowledge of ETL processes and Business Intelligence platforms such as Power BI, Tableau, or QlikView.
- Experience working with cloud database platforms, including Azure and AWS RDS.
- Strong SQL development skills, including query optimisation and stored procedures.
- Excellent troubleshooting, analytical, and problem-solving capabilities.
- Strong stakeholder engagement, communication, and documentation skills.
- Knowledge of security and regulatory frameworks including ISMS, Essential 8, CPS 234 and CPS 230.
Why you’ll love working with us:
People First Bank – our new brand – says exactly what we’re all about: people. We're committed to supporting and growing our team and creating an outstanding work environment.
You’ll have access to financial and lifestyle benefits to support your success and individuality:
- Flexibility and hybrid working arrangements.
- Extend your salary with discounts on banking, health insurance, and shopping across Australia.
- Advance your career with training, study support, and project opportunities.
- Competitive leave benefits that empower employees to take time for themselves and loved ones.
- Wellbeing support with our Employee Assistance Program, wellbeing leave, mental health app, and mental health ambassadors’ program.
- Make a difference with paid volunteering, Workplace Giving, and diverse community initiatives.
- Be recognised for your contributions through our peer-driven recognition program.
A bit about People First Bank:
In March 2023, People’s Choice and Heritage Bank merged to form Heritage and People’s Choice Limited - Australia's leading mutual bank. We are now on an exciting journey to bring together our products, services, and technology under a single brand - People First Bank.
We have over 700,000 customers and 1,900 employees, with dual head offices in Adelaide and Toowoomba, an Australian-based contact centre and branches across five states.
With a vision ‘To deliver positive change through banking’, People First Bank serves customers and contributes to the community, while offering an inclusive, flexible work environment. We’re big enough to make an impact; but agile enough to influence and do interesting work.
Apply online now:
If this sounds like you, this could be the next step in your career. Click 'Apply' now and submit your application, including a cover letter and current resume by 25th October 2026.
Our diversity makes us stronger
People First Bank acknowledges the Traditional Custodians of Country throughout Australia and pays respect to Elders past and present. We are committed to fostering a diverse, inclusive and culturally safe workplace where everyone feels valued, respected and able to thrive. We welcome applications from Aboriginal and Torres Strait Islander peoples and people of all backgrounds, identities and lived experiences. We welcome requests for reasonable adjustments to ensure all candidates can participate fairly and confidently in our selection process.
