Digital Experience, Product Management - Assistant Vice President

Who we are looking for

This position provides an excellent opportunity for the candidate to join the Investment Services Product Organization. In this role the candidate will join an established team focused on delivering superior demonstrations of the DX platforms to our prospects and existing clients. The candidate will cover the APAC region and will work in collaboration with the product, client service team and sales representatives in their region and many others around State Street to build and deliver client front-end application demonstrations.

The main focus of the role would be to support and maintain the revenue growth efforts at State Street by developing, leading and performing excellent technology/software demonstrations with sales representatives and client service teams.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As Assistant Vice President, you will

Product Development on Digital Experience

• Participate in all aspects of product delivery including identifying all software solutions for demonstrations working with business units to establish demo accounts and required data transactions and developing scripts with client benefit messaging for each client type.

• Establish a cadence with Sales, Relationship Managers, Global Delivery and Product teams to ensure feedback from clients is shared for future development and that the team is aware of new functionality, enhancements, and upcoming roadmap.

Performing technology (digital experience) demonstrations

• Prepare for and attend prospect and existing client meetings and seamlessly perform technology (digital experience) demonstrations, aimed at solving the challenges faced by attendees of the meeting.

• Work to create persona-based demonstrations that effectively communicate the value of our technology tools to the client’s organization.

• Maintain awareness of all technology enhancements and roadmap for ongoing and current communications with relationship managers and client service teams about how our solutions will deliver value.

• Work with GTS (Data) for demo data and product development for future deployments.

Developing a Regional Coalition

• Work with respective product managers to understand demo challenges today and seek their guidance towards improvements needed in their markets.

• Identify key staff in the region who perform demo’s today, work with them to understand the technology and gain best practices.

• Help to establish technology access, training on all required technology functionalities and conduct assessments of their performance

• Help to identify new methods/trends for demonstrating technology to our clients for increased impact and explore leveraging at State Street. 

What we value

These skills will help you succeed in this role

• Experience in selling/demonstrating financial services software

• Excellent verbal presentation, written communication, active listening and interpersonal skills. Engaging “Story Telling”.

• Good business acumen, nimble, able to gracefully handle questions and challenges during live demo setting

• Solid understanding of technology, able to solve challenges with connectivity, displaying data at client sites, etc.

• Capability to work independently, take initiative with minimal supervision yet can participate as a team member with a willingness to help where needed

• Proven capability with process improvement and delivering meaningful results in their current roles

• Ability to work in a fast-paced environment with a diverse group of people

• Risk identification and assessment (i.e. Proven Risk Excellence)

• Solid MS Office Excel/PowerPoint skills, Organizational skills and time management

Education & Preferred Qualifications

• Undergraduate degree, preferably with business, economics or information technology major

• Minimum 5-7 years in financial services role

• Experience in client presentations, preferably conducting software demonstrations in live settings

• Strong track performance and results driven track record

• Ability to travel when required

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

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