Digital Product Owner

• Location: Sydney, NSW

• Type: Fixed Term Contract (12 months)

• Hybrid role, Happy to talk flexible working 

The opportunity 

At QBE, our digital products play a critical role in delivering great customer outcomes, meeting regulatory obligations and enabling sustainable growth. We’re looking for a Digital Product Owner to take accountability for the vision, roadmap and delivery of digital products across AUSPAC.

This role is a backfill following the launch of our growth strategy and is responsible for translating business goals and customer needs into best‑practice, user‑focused digital products. You’ll bring together insights from across the business, lead product owners and work with cross‑functional agile teams to deliver digital outcomes that balance customer experience, compliance and commercial objectives.

About QBE    

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.    

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.   

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.  

Your new role 

In this role, you will:

• Own and drive the product vision and roadmap, aligning customer needs, business strategy, regulatory requirements and long‑term growth objectives

• Act as the voice of the customer, using data, research and insights to prioritise value, reduce friction and guide product decisions

• Partner closely with business, technology, legal and compliance stakeholders to shape, deliver and continuously evolve the digital product roadmap

• Lead product delivery through strong agile practices, including backlog prioritisation, sprint planning and value‑driven execution with cross‑functional teams

• Maintain a deep understanding of the end‑to‑end product lifecycle, embedding customer experience, risk and compliance considerations into product decisions

• Use performance metrics, customer insights and market trends to evaluate product performance, inform change and optimise outcomes

About you 

You’ll bring a strong blend of strategic product thinking, analytical capability and stakeholder influence, with the ability to translate complex business and customer needs into high‑quality, scalable digital outcomes.

• Strong business communication, presentation and influencing skills, with the ability to engage and align diverse stakeholder groups

• Excellent analytical, decision‑making and problem‑solving capability, using data and insights to guide product decisions

• Deep understanding of digital product strategy, with proven ability to translate business requirements into scalable, customer‑focused solutions

• Significant experience delivering digital products and initiatives within agile environments, particularly using scrum methodologies

• Proven track record managing complex delivery roadmaps, business plans and competing priorities across multiple stakeholders

• Solid technical awareness, including experience with digital platforms, analytics, APIs and content management systems, supported by strong working knowledge of Jira and Confluence

Benefits    

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:  

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance  

• Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice  

• 18 weeks’ gender-equal flexible leave for all new parents, including paid super  

To learn more about benefits of working with us, click here.  

Awards & Recognition   

We value our employee’s experience with us and are proud to have been recognised for the following awards:  

• 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program  

• 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards 

• Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates   

To learn more about our achievements, click here.  

How to Apply   

If you’re looking for a career that combines your expertise and your empathy, click Apply today. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.  

Your career. At the heart of it.   

QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected].  

Skills:

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.