Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It’s an incredible piece of engineering and the only product in the world that restores a sense through technology. Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to join Cochlear, an iconic Australian company, leading the world in implantable hearing solutions. Our mission is to help more people to hear.
The Opportunity
We’re seeking a commercially minded Director, Digital Commercial Analytics to lead a newly created global function. This high-impact role will be the strategic brain behind our digital analytics transformation—turning rich data into actionable insights that drive business decisions, marketing performance, and customer lifetime value.
You’ll lead a global team of analytics professionals, partner across marketing, data, IT, and product, and shape how we measure success across digital channels. This is more than dashboards—it’s about storytelling, attribution, and strategic influence.
Responsibilities include:
Lead the development of a global digital commercial strategy and centralised digital analytics function.
Build and scale a high-performing analytics team across global regions.
Develop and own global digital attribution models and performance frameworks.
Translate complex data into compelling business narratives and strategic insights.
Partner with regional leaders to optimise marketing spend and campaign effectiveness.
Drive a culture of commerciality, performance mindset, and data-first decision-making.
Champion better data access, trust, and enablement across the organisation.
About You
To be successful in this role, you’ll bring a strong grasp of digital channels and their commercial impact, along with a sophisticated understanding of customer journeys and segmentation. You’ll be skilled in developing data-driven strategies, managing advanced data infrastructure, and implementing performance frameworks that guide marketing decisions. Proficiency in tools like SQL, Tableau, or Power BI is essential, as is experience in marketing mix modelling, multi-touch attribution, and data governance. Your ability to translate complex data into actionable insights will be key to driving commercial success.
Essential Requirements:
A problem solver with strong strategic and commercial acumen.
Experienced in building and scaling analytics teams in complex, global environments.
Able to operate at multiple levels—connecting with individual contributors and executives alike.
Background in data science, analytics, or digital marketing (ideal but not essential).
Deep understanding of enterprise data with a marketing and customer experience lens.
Comfortable working across global time zones (including global travel) and leading international teams.
Experienced working in highly regulated industries (e.g., financial services, telco, health tech).
Consulting experience is highly desirable
Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities.
If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.
#CochlearCareers
How we recognise your contribution
We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.
For more information about Life at Cochlear, visit www.cochlearcareers.com
At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.
