Director, Group Risk Services

Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people enable us to make a difference and deliver exceptional experiences to help our customers achieve financial freedom.

Your Team

The role sits within the Line 2 Risk function and reports to the Group Chief Risk Officer. Line 2 Risk forms part of the broader Legal, Governance, Risk and Compliance (LGRC) business unit, a high‑performing team committed to delivering at pace while operating in alignment with CFS’s purpose and values.

Your Responsibilities

• Lead a small team of risk professionals and working collaboratively across Risk, Compliance and business functions to enable effective risk management practices, leveraging technology to deliver continuous improvement, simplification and increased quality and effectiveness. 

• Develop and maintain the risk frameworks and policies for CFS, ensuring effective implementation and alignment with regulatory requirements and industry best practice. 

• Develop, improve and maintain appropriate systems, tools and processes to measure and report key risk metrics to senior management and Boards 

• Maintain the risk taxonomy to categorise and classify risks within the organisation, enabling a consistent approach to risk identification, assessment, and management. 

• Oversee the Risk Appetite Statement (RAS) process for the organisation, working with Business and Risk colleagues to establish risk tolerance levels and ensure alignment with strategic objectives. 

• Define and maintain the risk capability framework and enhance the risk capability within the organisation by providing training, guidance, and support to staff on risk management practices and tools. 

• Maintain and improve the enterprise approach to monitoring and assessing risk culture and conduct, including promoting a strong risk culture and fostering a proactive and disciplined approach to risk management at all levels. 

• Deliver Board and Risk Committee reporting with data‑driven insights on key risk metrics, emerging risks, and the effectiveness of risk management strategies.

• Support and maintain the Business Continuity Plan (BCP) and operational resilience framework, ensuring alignment with regulatory requirements and industry best practice.

Your Capability and Experience

• Extensive experience designing and implementing operational risk frameworks, methodologies, and taxonomies within financial services, with strong knowledge of APRA prudential standards.

• Significant experience in senior operational risk roles, supported by relevant risk management qualifications (e.g. CRMP, FRM).

• Proven delivery of Risk Culture, Conduct, and Risk Appetite (RAS) programs aligned to business strategy and regulatory expectations.

• Strong capability in producing data‑driven risk insights, thematics, and Board‑level reporting, underpinned by robust data quality governance.

• Demonstrated experience identifying, assessing, and managing emerging risks across the enterprise.

• Practical expertise in Business Continuity Planning and operational resilience frameworks (CPS 230), aligned to regulatory and industry best practice.

• Accomplished leader with experience managing teams of up to 15, influencing senior stakeholders, and driving continuous process improvement.

What to Expect

At CFS, you'll be working among the very best in the wealth management industry. It's an inspiring environment that encourages development and celebrates success. Other things to look forward to:

• Additional day for your birthday
• Hybrid working model 
• Access to CFS Employer Super
• Life Leave - 3 days per annum
• Access to Sonder who provides human-powered medical, mental health and safety support through one easy-to-use app enabling you to get support whenever and wherever you need. 
• Access to Corporate rates with BUPA Health Insurance
• Confidential coaching and counselling services supporting life, mind, body, relationships, work and family to assist you in taking charge of your own health and wellbeing

CFS Culture

At CFS we are committed to creating a thriving environment where individuals can flourish. We believe that success is built upon strong teams, and we are dedicated to celebrating uniqueness, championing individuality and supporting a diverse and inclusive workforce. We believe that when you can truly be yourself, you can unlock your full potential. 

Apply today and join us in helping Australians to achieve their financial freedom. 

Please note, CFS requires all candidates to have full work rights in Australia.

Where we have preferred candidates, background checks (including Police, Employment, Bankruptcy checks, ASIC banned and disqualified persons) will be completed prior to the final preferred candidate’s employment being confirmed. The outcomes of the background checks do not preclude the preferred candidate, however, they will be assessed against the inherent requirements of the role.

This role is based on Gadigal Land (Sydney).